ISN'T THERE A WARRANTY? MINE is only 1 & 1/2 Months old???
HOW DO I CALL THE MANUFACTURER????
paper will not feed through, shredder will run backwards
Aurora - pen manufacturer - was created in 1919.
It has a little button in the rear left hand corner on the bottom. This is an interlock switch. If it's not being pressed securely the shredder won't work. Just look for the little switch, press it and the shredder will work again.
Apparently not!! The company offers NO support, and basically says buy a new unit! However what use is a simply manufactured shredder that keeps stripping drive wheels (both plastic and metal) all over the world that no replacement parts are available. I WILL NEVER BUY ANOTHER AURORA PRODUCT!!
Aurora paper shredders are known for their consistency and effectiveness at destroying documents. With that in mind, they're sold at Staples and OfficeMax among other retailers.
There are many different kinds of shredders out there and it all depends on what you are looking for. Do you want a cheap shredder or an expensive shredder? A big shredder or a little shredder? In my opinion, the best shredder would be the Fellowes Powershred W-11c because it has some of the best reviews and is very affordable.
Try contacting the manufacturer.
The Staples model SPL-826X paper shredder replacement parts are available through the manufacturer of the shredder. Depending on what needs to be replaced, Staples will replace the shredder if it is still under warranty and if it is a mechanical issue.
In 2012, Aurora casket company, which had been founded in 1890 by Colonel John Backman in Aurora (IN), and which had been controlled since then by the Backman and Barrott families, was sold to the New York based private equity firm Kohlberg & Company. In addition to the metal casket manufacturer Aurora, the company included two other firms: 1997 Aurora had acquired the urn and marker manufacturer Meierjohan-Wengler out of Cincinnati and in 2000 the hardwood manufacturer Clarksburg Casket Company of Clarksburg, West Virgina.
According to the manufacturer the dahle shredder is easy to use and unjam when blocked. It can be necessary to use WD40 to keep the parts lubricated. You can purchase a shredder performance kit to help you keep the mechanism working properly.
http://www.auroracorp.com/index.html Go to this web site and you will have the contact info and more about this company, it is called aurora corp of america. I have one of these shredders and I am trying to contact the company for warranty info since mine is not working.
Aurora Borealis