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Running your own business and growing your customer base in a competitive business environment requires good customer relationship skills and policies. When a small business owner demands cash, rather than offering a variety of payment options, it projects an unprofessional business image and also inconveniences the customer. Customers who feel inconvenienced usually don't become repeat customers or sources of customer referrals. A business owner can say they prefer payment in cash; but making demands of that sort would probably hinder the potential for that business to grow and acquire new customers.

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