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Usually if it sticks on the computers manufacture and model screen during the first boot fase then the Cmos is bad or the BIOS is corrupted. Before you trobble shoot that it dosent matter if its new or old check the battory on the motherboard. Replace it if u cant test it and see if that works. If it is still under warenty then take it back or call dell first depending where you bought it.

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15y ago

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