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It sounds like either you have a bad ground connection or that ground and neutral are NOT bonded at the main panel only. There is either a strap or screw in main panel that connects ground and neutral. Also check the connection to a ground rod and that the ground rod is intact.

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Q: Could anybody help the reading between earth and neutral in the incomer supplying power to the house is 120V while live and neutral reads normal 220V and live-earth reads up to 298V.?
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