to build up solid r-ship
Discuss the importance of descriptive statistics
discuss the concept of customer value and its importance to markeking
discuss the importance of measuring variability for managerial decision making
If a business does not have customers then how is the business supposed to get money and pay for the merchandise.
Employees and management both influence a company within the hospitality industry. With the right management team and employees, customers will continue to return to the hotel.
Your colleges in own department; staff in other departments, other staff teams, your own work team, supervisors & managers.· Come to work on time- Need· Be polite-Need · Answer calls quickly-Need· Get back to each other promptly with replies to queries-Need· Provide clear guidelines of what is expected of each other-Expectation· Define roles and responsibilities-Expectation· Be professional at all times-Need· Go the "extra mile" and exceed internal customer expectations-Expectation· Hold customer focus "round tables" to discuss each others needs-Expectation· Show respect-Need· Say THANK YOU!-Needthe importance of internal customers should never be underestimated. Without serving our internal customers well, we will never be able to serve and delight our external customers.
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competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.
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Describe different dimensions diagnosed through questionnaire and discuss the importance of questionnaire as a tool for analysing an organisation.
Caveat Empotor means let the buyer beware