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The external hard drive's controller may have failed. If the warranty is out or of no concern, and you are technically capable, you might try to open the device and remove the drive. Install the drive in a computer or use an external docking station or adapter, and you may be able to access the drive. If this does not work, many software utilities exist as well as services that will open the drive in a clean room and attempt to recover the data.

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12y ago

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