answersLogoWhite

0


Best Answer

Hilton corporate sends out the survey to randomly selected guests, the hotel cannot determine who gets one and who doesn't.

The survey is sent out by Medallia and guests whom receive them rate the hotels based on their stay.

If you get a random survey one thing to keep in mind is that anything below an "8" is failing to the hotel. The other thing to do is grade each area individually. Just because you have one fault at the hotel don't kill all areas.

User Avatar

Wiki User

12y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: Give a guest a Hilton salt survey?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

What are SALT scores from Hilton?

It is the process of sending a guest an email survey to find out the satisfaction of the person during their stay. It is managed by a third party company called Medallia. Hilton Hotels (Hilton, Hilton Garden Inn, Homewood Suites, Hampton Inn, Hampton Inn & Suites, Home2, Embassy Suites and Hiltons) only count 9's or 10's as passing scores. So any survey that is returned with an 8 or below is considered failing or a "Zero" in that area. The scores from these survery are then used by leadership to measure satisfaction and loyalty ...etc.. **SALT stands for Service And Loyalty Tracking. Choice Hotels also uses Medallia.


What is a salt score?

SALT (Service And Loyalty Tracking) score is a system to appreciate a Hilton hotel.


What does SAIT stand for in Hilton averivation?

salt


When was Michael Henry Hilton born?

Michael Henry Hilton's birth name is Michael Henry Hilton.


How do you improve SALT scores from Hilton?

The best way to improve a SALT score is to talk to the source... The Guest. The more you get out and speak to them the more feedback you can get. While you won't please everyone all the time it at least lets you know the areas you need to improve upon. Of course, the guests also need to be realistic in their expectations and grade the survey according to each question. Some will grade you a 1 in everything because the hotel is older or they have one incident. The only thing this really does is hurt the employees and possibly get people fired that don't deserve it. I mean if the furniture is old giving a 1 in service isn't fair...


Aims and objectives for topman?

to be the best and the vest of the guest and abit of salt


Can anyone give me a good reccomendation to hotels in salt lake city.?

The Hilton Garden Inn and The Peery Hotel, both located in Salt Lake City seem to have the best reviews. I would recommend either of those. You can check here for more hotel ratings. http://www.tripadvisor.com/Hotels-g60922-Salt_Lake_City_Utah-Hotels.html


Can salt give you blisters on your lips?

Cheap salt and food with normal salt/cheap salt give me blisters in my mouth. Now I always buy the expensive salt and that is OK and does not cause any blisters.


How do you give salt in food dog with addisons Dieses?

How do you give salt in food dog with addisons Dieses?"


What will you do when a guest is in the house and you have added salt insted of sugar in the food prepared for them?

for me , i will use the time left to cook another pot of food i will not waste the time scolding the guest


Why do slovaks greet each other with bread and salt in Slovakia?

That´s an old tradition, an important guest is greeted with bread and salt as a symbol of providing hostility.


What name do you give sodium chloride?

Other names: table salt, cooking salt, halite, rock salt.