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Give five possible questions that should be asked of a user who is experiencing computer problems?
Wiki User
∙ 13y ago
1. Are there any burnt parts or odors?
2. Is the power cord plugged in?
3. Is the power outlet controlled by a wall switch?
4. Is the circuit breaker blown?
5. Are all switches on the system turned on? Computer? Monitor?
Wiki User
∙ 13y ago
Wiki User
∙ 12y agoDescribe the problem. What Error messages, unusual displays, or failures did you see?
when did the problems start?
what was the situation when the problem occurred?
what programs or software were you using?
did you move you system recently?
has there been a recent power outage lately?
1) Are there burnt parts or odors?
2) Is the power cord plugged in?
3) Is the power outlet controlled by a wall switch? If so, is the switch turned on?
4) Is the circuit breaker blown? Is the house circuit overloaded?
5) Are all switches on the system turned on?
Wiki User
∙ 8y agoWhat was the last operation you did before the problem occurred. Have you modified the registry at all. Have you made recent back-ups of personal data.
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