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Hi Mellownee, I am happy to assist you this evening in getting your magic jack back up and running. I'm sorry you've had such a difficult time - it's definitely frustrating and I'm sure we can get your magic jack account details altered. We're not affiliate with magic jack, and they seem to have very illusive customer service - however they do have some phone numbers you can call to get this issue figured out from their end - they are 561-594-9925 or 561-594-2140. Hopefully by giving them a call, they should be able to set your new account up and make sure all your details are correct. Again, my apologies, as magic jack doesn't have the most popular customer service team, and I can understand fully how frustrating that is. Thanks for asking a question here, Mellownee! I hope I have been of assistance. If there's anything else you need or I can do to help out, don't hesitate to ask! If you do get your account all situated and you've found this answer helpful, please take a second to hit 'accept'. Thanks again :) - Kenny

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12y ago

What else can I help you with?