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You should have one major point of contact for the cloud security managed service. This person is responsible for setting pricing and the scope of your agreement, making changes to that scope and communicating with you about it, setting up your audit and reporting on a quarterly basis, responding to compliance requests from regulators, handling outside vendor hacks, providing education on cybersecurity threats and best practices, and presenting recommendations following an incident.

The cloud security managed service is a paid service in which the customer and their systems administrator for preventive maintenance and automated updates.

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