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Being from the FSM Industry I can say that first-time fix rate is one of the major concerns for many. But since we have implemented a software, quite a few changes have made us more efficient. We got this software from FieSA, I think we got it when we came across one of their blogs. I personally felt the features are pretty much there as needed. AI and IoT has even helped us with predictive maintenance management.

It would help if you went through their blog on nsquarexperts.

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Diana Kelly

Lvl 2
1y ago

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