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General Electric (GE) implemented Six Sigma in the 1990s under CEO Jack Welch to enhance operational efficiency and quality. The company provided extensive training to employees, categorizing them into different belt levels (similar to Martial Arts) to promote expertise in Six Sigma methodologies. GE focused on data-driven decision-making, using statistical tools to identify defects and improve processes across various divisions. This initiative led to significant cost savings, improved product quality, and greater customer satisfaction, ultimately positioning GE as a leader in operational excellence.

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2d ago

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