Someone can become a Microsoft certified support technician by filling in the online application form on the Microsoft Certification website. One can also get details from the Computer Training Schools site.
There are several certifications, depending on what operating system you will be supporting. Your profile Recommendations Currently working with Windows 7 or planning to be working with Windows 7 in the future Earn a Microsoft Certified Technology Specialist (MCTS) certification on Windows 7 and start preparing for a Microsoft Certified IT Professional (MCITP) certification. Working with Windows Vista Earn MCTS and MCTIP certifications on Windows Vista. Microsoft Certified Desktop Support Technician (MCDST) on Windows XP MCDST - Recommended to take a newer Certification
You will first have to make sure you are a memver of the Microsoft business server. You will then have to make sure you have the proper support package from them in order for them to cover this type of issue. You can then request direct support and talk to someone on the phone who can get a person out for you.
Contact Microsoft support or you can go to the learning portal. Hope this helps
Support for Microsoft Live Meeting can be obtained on the Microsoft website. They have an online chat facility there where someone can help diagnose issues and help them to be resolved.
Microsoft has a wide range of certifications based on the various technologies. As of this time, here is the list: IT professional MCTS A Microsoft Certified Technology Specialist (MCTS) certification enables IT professionals to target specific technologies and to distinguish themselves by demonstrating in-depth knowledge and expertise. MCITP A Microsoft Certified IT Professional (MCITP) certification enables IT professionals to demonstrate comprehensive skills in planning, deploying, supporting, maintaining, and optimizing IT infrastructures. MCDST A Microsoft Certified Desktop Support Technician (MCDST) certification enables IT professionals to demonstrate technical and customer service skills in troubleshooting hardware and software operation issues in Microsoft Windows environments. MCSA A Microsoft Certified Systems Administrator (MCSA) certification enables IT professionals to demonstrate their ability to administer network and systems environments with Windows Server 2003-based business solutions. For newer Microsoft technologies, such as Microsoft Exchange Server 2010, Windows Server 2008, or Microsoft SQL Server 2008, you should pursue the MCITP certification. MCDBA A Microsoft Certified Database Administrator (MCDBA) certification enables IT professionals to demonstrate their ability to design, implement, and administer Microsoft SQL Server databases. MCSE A Microsoft Certified Systems Engineer (MCSE) certification enables IT professionals to demonstrate their ability to design and implement an infrastructure solution with Windows Server 2003-based business solutions. For newer Microsoft technologies, such as Exchange Server 2010, Windows Server 2008, or SQL Server 2008, you should pursue the MCITP certification. Microsoft Certified Business Management Solutions Specialist A Microsoft Certified Business Management Solutions Specialist certification enables IT professionals to demonstrate their proficiency with Microsoft Dynamics and related business products. Microsoft Certified Business Management Solutions Professional A Microsoft Certified Business Management Solutions Professional certification enables IT professionals to demonstrate professional proficiency with Microsoft Dynamics in one of three areas: applications, developer, or installation and configuration. Developer MCPD A Microsoft Certified Professional Developer (MCPD) certification enables IT professionals to demonstrate comprehensive skills in designing, developing, and deploying applications for a particular job role. These certifications show that you have the skills required to perform the job successfully. MCAD A Microsoft Certified Application Developer (MCAD) certification enables IT professionals to demonstrate their ability to use Microsoft technologies to develop and maintain department-level applications, components, Web or desktop clients, or back-end data services. MCSD A Microsoft Certified Solution Developer (MCSD) certification enables IT professionals to demonstrate their ability to design and develop leading-edge business solutions with Microsoft development tools, technologies, platforms, and the Windows operating system. Advanced certifications Microsoft Certified Master The Microsoft Certified Master program enables experienced IT professionals to demonstrate and validate their ability to successfully design and implement solutions that meet the most complex business requirements. Microsoft Certified Architect The Microsoft Certified Architect program recognizes and provides advanced certification to practicing architects in an enterprise setting. Home and office user MCAS A Microsoft Certified Application Specialist (MCAS) has advanced business skills with the 2007 Microsoft Office system and Windows Vista. MOS A Microsoft Office Specialist (MOS) is globally recognized for demonstrating advanced skills in using Microsoft desktop software. Trainer MCT A Microsoft Certified Trainer (MCT) certification enables IT professionals to demonstrate they can successfully deliver Microsoft training courses to IT professionals and developers. MCLC The Microsoft Certified Learning Consultant (MCLC) credential recognizes Microsoft Certified Trainers (MCTs) whose job roles have grown to include frequent consultative engagements with customers. These MCTs are experts in designing and delivering customized learning solutions.
Support for learning problems can come from friends and family. Counseling for the same problem can come from someone certified to counsel.
You could go to the Microsoft website and look for manuals and support.
Four key job roles of a PC repair technician include = PC support technician, PC service technician, bench technician, help-desk technician. CompTIA A+ Guide to Software ( fourth edition ) top of page 652.
PC support technician, PC service technician, retail sales associate, bench technician, and help-desk technician.
To contact Microsoft Tech Support, one can visit the Microsoft Support website and initiate a chat session with a support agent, schedule a call back, or request a call from a support agent. Additionally, one can call the Microsoft support phone number provided on their website and speak directly with a support representative. Microsoft also offers support through their social media channels and community forums for assistance with technical issues.
Support for Microsoft Windows Vista can no longer be found since Microsoft no longer supports that operating system. You must update to Windows Vista service pack 1 or 2 to get support from Microsoft.
Well, given the HUGE amount of computers there are carrying Microsoft programs, it is quite probable that SOME terrorists are using Microsoft products. There might even be Microsoft vendors who support the terrorists. But that there would be any corporate level support or engagement seems like very, very unlikely. That kind of thing is far more likely to be a mean rumour from someone who doesn't like Microsoft.