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Screening is often a process to eliminate unsolicited calls (telemarketers). When asked if your boss is in, ask them who they are and to what the call is in reference to. If they try to get around you and just say that it is important without details, ask to take their name and number instead. Mention that he/she is busy and that you'll have your boss call back.

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Q: How can you screen a telephone call when someone calls for your boss?
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