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A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer Choose two?
allow the customer to speak without interruption
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer?
Answer: What types of problem please explain. because with out we know issue we can't give suggetion. Allow the customer to speak without interruption. Refer to the customer by name whenever possible.
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When talking to a customer about an issue with a product i would find it most difficult when?
I would find it most difficult when the customer is frustrated or angry, as their emotions can make it challenging to communicate effectively. Additionally, if the issue is complex or technical, it may be hard to convey solutions clearly without overwhelming the customer. Balancing empathy with problem-solving in such situations requires careful listening and patience.
What is the phone number for the UPS customer service located in Secaucus NJ?
The phone number for the UPS customer service in Secaucus New Jersey is a fairly simple one to remember without even writing down. It is 1-800-pick-ups. This customer service number is good for all locations.
How do you let your girlfriend know that the sweat stains she gets almost everyday but doesnt seem to notice are a turn off for you without offending her and how do you fix the problem?
you dont
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer Choose two?
allow the customer to speak without interruption
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer?
Answer: What types of problem please explain. because with out we know issue we can't give suggetion. Allow the customer to speak without interruption. Refer to the customer by name whenever possible.
Why is it important to understand the customer's problem before creating a software solution?
It is important to understand the customer's problem before creating a software solution because the problem may not be in the original software. The problem might be in what the customer is doing while using the software.
How can you apologize to someone for offending them?
You can just apologize , without qualifiers or rationalizations , and ask for forgiveness.
Which device is causing a video problem -the monitor or the video card-which one should you exchange first?
If you can troubleshoot the problem without opening your computer, that is best. So, connect a known working monitor to see if it works. If not, I guess you have to suspect the video card. :)
Can you do dot painting without offending Aboriginal people?
yes! just dont do something offensive!
What describes living in world existence in the here and now without the fear of offending god?
Secularism.
What would you do if a customer's wireless router requires constant restarts because it stops working?
I would get a known good router and try that. It it works without a problem there is an issue with your customer's router and it needs replaced.
Can a business owner put their hands on a customer?
Without Customer Consent, No. The Business owner is not allowed to touch the customer without their consent.
Why are car diagnostic tools important?
Car diagnostic tools are important to find a problem with a car. These tools can save a large amount of time over trying to troubleshoot the very complex modern automobile without such tools.
Why do you call a ammeter a tell tale?
An a ammeter is called a tell tale because it directly shows discrepancies between calculated amps and actual amps. This is used to troubleshoot a problem without having to tear apart an entire circuit.
