0
What else can I help you with?
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer?
Answer: What types of problem please explain. because with out we know issue we can't give suggetion. Allow the customer to speak without interruption. Refer to the customer by name whenever possible.
What documents should you complete if a customer calls in person to complain?
When a customer calls in person to complain, you should complete a complaint form detailing the nature of the complaint, the customer's contact information, and any relevant transaction details. Additionally, it is important to document the date and time of the complaint, along with any actions taken or responses given. If applicable, a follow-up form should also be completed to track the resolution of the issue. Ensure that all documentation is clear, concise, and stored securely for future reference.
Someone who is controlling the actions of others is using?
Someone who controls the actions of others is using coercion.
Are actions and non actions considered a forms of communication?
Yes, both actions and non-actions can be considered forms of communication. Actions, such as gestures or body language, convey messages and emotions, while non-actions, like silence or avoidance, can express feelings or attitudes as well. Together, they contribute to how individuals interpret and understand each other's intentions and meanings in various contexts. Therefore, communication extends beyond just spoken or written words.
Explain how nonverbal actions are considered a form of communicate well?
Explain how nonverbal actions are considered a form of communicate well?
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer?
Answer: What types of problem please explain. because with out we know issue we can't give suggetion. Allow the customer to speak without interruption. Refer to the customer by name whenever possible.
What actions are appropriate for a help desk technician to take when assisting customers?
Let a customer finish talking before asking additional questions.If you have to put the customer on hold, ask the customer for permission.
What two actions are appropriate for a help desk technician to take when assisting customers?
Let a customer finish talking before asking additional questions.If you have to put the customer on hold, ask the customer for permission.
What two actions should the technician take if the testing did not identify an exact cause?
Establish a new theory of probable causes. document correct the problem.
What two actions are appropriate for a support desk technician to take when assisting customers?
A support desk technician should first actively listen to the customer's issue to fully understand their needs and concerns. Then, they should provide clear and concise guidance or solutions, ensuring the customer feels supported and informed throughout the troubleshooting process. Additionally, following up to ensure the issue is resolved can enhance customer satisfaction.
Which two actions pose a potential safety hazard to a technician?
A
What actions may the psychiatrist take if the technician reports the inappropriate disclosure of the services?
The psychiatrist cannot take any action against the technician
What are the advantages of customer choices and actions?
eqillibrium
Can a customer sue an employee for misconduct or negligence?
Yes, a customer can sue an employee for misconduct or negligence if the employee's actions caused harm or damages to the customer.
What is mean by homeothesis?
Homeothesis represents the determination to establish patterns of intention that shape feelings, thoughts and actions that establish preferred and desired outcomes
What refers to the actions taken to meet the needs of customers?
The actions taken to meet the needs of customers are referred to as customer service or customer support. This involves understanding customer expectations, addressing inquiries and complaints, providing assistance, and delivering a positive experience throughout the customer journey. Effective customer service aims to build loyalty and satisfaction, ultimately contributing to the overall success of a business.
Can a customer sue an employee of a company for damages or misconduct?
Yes, a customer can sue an employee of a company for damages or misconduct if the employee's actions directly caused harm or injury to the customer.
