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Safety Note: Be very careful when emptying out the old toner from the waste box - you can easily create a very fine dust which should not be inhaled. It can be an lung irritant. That's why modern laser printers have a disposable cartridge system.

It is usually best to buy a new waste toner box, since these are designed for single use and discard.

You must carefully clean one particular part of the box upon which the sensor operates:

  1. Take the emptied waste box and hold it upright in front of you the way it is installed in the printer, with the transparent side facing towards you.
  2. There are 2 round holes at the top of the box where the waste toner comes in - pay attention to the left hand hole.
  3. Just below this hole is a narrow transparent section which is the highest point on the transparent side of the waste box - this part MUST be clean. This part of the waste box fits in a recess on the printer where the sensor is located.
  4. I used a cotton wool ball attached to a short length of soft wire to get inside the narrow section and pick up all traces of toner.
  5. Re fit your waste box and everything will be OK.
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Q: How can you work around a waste box full error on Xerox Phaser 6100 printer The one I bought gives an error on startup. I washed out the box. Must I buy a new one?
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