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COGS in the service industry will be the cost of the persons or machines directly applying the service. The accounts affected will most likely be salaries and depreciation. Other items like electricity to run the machines and helpers to the main human service providers will usually be classified as operating expenses (because the are indirect or overhead) which is after COGS is calculated on the income statement to arrive at the net profit.

For my service company, my contractors are my COGS while my three employees are classified as just payroll expenses AFTER the gross income.

You really have to decipher your direct and indirect costs to achieve a sale to determine which were the COGS that actually provided the service and which are just the operating expenses for the whole good of the company.

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Q: How cost of goods sold in the service industry is calculated?
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