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The trick to building interpersonal trust in a group is to "Keep It Simple."
People must be certain what it is they are expected to trust, before they can test / analyse results.
Logic is arithmetic, while emotion is an exponent in the math of personal interchange.
So, arrange to find simple things that people understand, and behave in a manner that is...trust worthy.
Example: Announce that to respect the time of the team, meetings will start exactly on time. Explain that this is to reward people who are effectively managing their time.
Begin all meetings exactly on time.
Then, raise the stakes. "We will pay a bonus if this project launches on time."
Then pay it.
Have others in the group put a stake in the sand, and perform. But keep it SIMPLE and easy to succeed at.
Be a leader, not a gossip. Most people do not really get that leading is often lonely, because you must rise above the daily, petty dirt and earn trust.
Really, if the leadership of a group is not genuinely trust worthy...it will seep up out of the floor like a failed septic system eventually.
Not pleasant.
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∙ 13y ago
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