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Answering "http://wiki.answers.com/Q/Result_of_BTC-2004_Bareilly_Centre"
IKEA, the Swedis in UK has employed the services of Multimedia Contact Center for its Virtual Contact Center needs.
A contact center is the the present day name of a call center that also quite likely has the ability to answer emails from customers
A virtual contact center has no physical location. The representatives normally work from home.
You can call the hiring officer of a company seeking to hire contact center persons when looking for contact center jobs. Some big retail stores often need to hire these people.
A contact center, otherwise known as a call center, is used by businesses for the purposes of managing client contact by means of phone calls, faxes, letters, emails, and even online live chat.
There are many places where one can find Contact Center Recording Software. One can find Contact Center Recording Software at popular on the web sources such as Vocalcom and Accurate Always.
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A contact resolution center helps to resolves any disputes. Ebay has a resolution center, which for them means if you have a problem with a buyer or seller, and with no successful attempt at communicating with them directly, ebay has a resolution center to contact for them to solve the problem for you, either by issuing refund or cancelling purchase.
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Emergency Operations Center (EOC)
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