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Hi!
I being passanger of american airline travelled to Pakistan on 4th july,2012. to lahore via manchester (american airline),dubai (emirates) lahore (emirates).
I came back on 4th august,2012 from Laore pakistan via emirates airline.
I have three piece of check in bagage one suit case and two cartons 47 lbs. each.
According to policy of american airline first bagage is free ,second @ $ 60 ,third @ 150.
I was chrged @ $ 175 each carton total $ 350. for 2 cartons.
It was $ 140 excess to the amount to be charged..
I told them about the policy of the american airline but they did'nt hear me and insisted pay the amount $ 350 otherwise you will miss your flight.
I was so upset,they totured me a lot..
I am patient of high blood pressure and it gave me too much stress to cause me nervous break down but I paid the said amount.
Please refund my excess amount and compensate me for the stress I faced due to their insulting behaviour
Rumilla Iftikhar Qureshi
1053 poplar lane Bartlett IL 60103
home phone 6308375229
cell# 7736089685
hot wire itinerary 8150743517 dated 07/04/2012
american airline conf.code GNYJBD
emirates conf.code J28RXF
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