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Check out this pdf file. It is the "outdated" National unti of Competency relating to this Nationally recognised Unit. It is now outdated due the the unit having been changed slightly along with all of the units within the Hospitality Package. http://www.atpl.net.au/sample/pdf/atpsample_8834.pdf The "Learning Material" also has questionaires in the back of the book which I (a vocational trainer and assessor) have used in the past to assess the knowledge of a client on this subject. If you need more advise, check out: www.ntis.gov.au Click on search at the top; Type in the search bar 'SITXIVN002A'; Click on the units of competency box and the NSW box below it and press search. It should (if the sight is working) take you to an option to choose the unit of competancy. It will than take you to the unit descriptor for any Registered Training Organisation in NSW, Australia who are conducting this unit as part of their training package. It will highlight certain areas with in the package that may be of interest. But first check out the Learning material metioned at the top of the page for more indepth information. Hope this helps.

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