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There are a few different things that may be causing the problem.

1) You have a defective mouse - Replace it.

2) The surface you're using is not reflecting the laser properly (glass?) - Use a mousepad

3)The driver files are not working properly - Start-> Control Panel-> Mouse-> Hardware-> Select mouse-> Properties. Then check all of the driver settings. You can also update the driver from here or roll it back to a previous version (if you recently updated and then began to have issues).

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12y ago

What else can I help you with?