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Customer relations is your only recourse, but it is not just a matter of asking. You would have to explain why your account should not be banned. Support has a phone number of 1 800 345 SONY Monday - Sunday 6 AM -10 PM Pacific
When you access and use the PlayStation®Network (PSN) you agree to the PlayStation Network Terms of Service and User Agreement. Users who violate the Terms of Service and User Agreement may have their PlayStation Network access restricted by having their SEN accounts and/or consoles (PlayStation 3, PSVita, PSP, PSPGo) suspended or banned.
If you receive an error code with one the following error messages, your account or console has been suspended or banned:
- 8002A227: You cannot use PlayStation®Network with this account.
- 8002A231: Your Sony Entertainment Network account has been suspended.
- Access to the PlayStation®Network by this account has been banned or temporarily suspended.
See related link for full site information on the above quoted information
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∙ 11y ago
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