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According to their website all sales are final. As of July 13, 2016, Hastings will no longer be honoring refunds, exchanges or credit on accounts. They have filed for bankruptcy and that hearing is scheduled for August 2016.
You will need to contact their attorney at this point to negotiate any refunds:

Cooley LLP
The Grace Building
1114 Avenue of the Americas
New York, NY 10036-7798

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