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If you can't open the Start menu or Cortana, first check for updates. Press Windowslogo key + R, type ms-settings:, and then select OK. This opens Settings. In Settings, go to Update & security > Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.

You can also try launching the task manager. Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager. When the Task manager window opens, click the More details option to expand it, then select Run new task from the File menu.


When the Run new task dialog box opens, type powershell, tick the box for Create this task with administrative privileges and click OK. Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of themindicates a problem.


In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.Here is the full article for you.

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