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If a RuneScape account has been hijacked, and the hijacker has caused the account to be banned by committing an offence, the original owner of the account may submit an offence appealto Jagex.

To submit an offence appeal, go to the RuneScape homepage. Click on the Account tab at the top of the page. Scroll down the page that you are taken to until you see the option Appeal Offence. Clicking on this will allow you to submit an offence appeal.

Including as much information as you possibly can in your appeal will increase the chances of its success. The IP address that you had around the time of account creation is a very useful piece of information to include. Once you have sent your appeal, it will be processed by Jagex staff. They will respond to your appeal through your RuneScape message centre.

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15y ago

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