by understanding what hes/her complained and what help you offer to satisfied the customer needs
What is "The complaint?"
Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.
kjn
take the cabin crew's name and number. write to the airline complaint unit
tell the boss
Customers can complain to LESCO by filing a complaint online through their online complaints system on their homepage. A ticket number will be given after your complaint has been filed and you can check on the status in the future.
A complaint can be viewed as an opportunity because the Customer is providing us with direct feedback on their dissatisfaction, which allows us to improve our performance relative to the nature of their complaint. Also, if you can resolve a customer complaint exceptionally, these customers tend to be customers for life and tell others how great your company is, which can lead to additional sales, etc.
9
If the customers are satisfied by your supply of quality products, there is no scope of complaint from your customers. However, there is an aspect where customers may be aggrieved is after-sales service, where you are to be vigilant.
Get in contact with whichever airline you flew on. They should handle the complaint and resolution.
with a smile
Bad tips, Annoying and demanding customers.