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Start by calling the collections division at 617 887 6400, and be prepared to stay on hold. If you're calling for a third party you must have a Power of Attorney in hand to fax in. Request a "Payoff Letter" with an exact date for which you will be prepared to deliver the check, as interest is calculated to the day the payment is received. You should mail it overnight or send it by hand to the Chelsea office. Remember most PO Boxes do not take overnight mail.

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Q: How do you pay off mass state tax lien?
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