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When you say reboot I assume you mean to reset to Defaults, as simply turning the Printer Off and on would reboot the Jetdirect if its stuck or not responding.
To Reset factory defaults is a little different on every Printer, Without knowing what printer you have the most common ways you either reset it through the on board Menu under IO or Network, or if its has a GO (Green or gray Big Button), Turn off the Printer, Press this GO button, With the Button still Pressed turn the Printer back on and leave it pressed for about 30 Seconds to a minute. This will reset to factory defaults.
If this doesnt help try asking again with the printers make and model
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