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If you're unable to run antivirus software or you don't have any (quite possibly because malware infected your system before you ever tried to install any), there are some utilities which you can use to disinfect your system anyway.

Most malware can be effectively detected and removed using Sophos Anti-Virus. The command-line version is available for you to use for free and is useful if, for example, your computer is badly infected and you do not have an antivirus installed or your antivirus installation is damaged.

To download and run Sophos Anti-Virus, follow the instructions Sophos provides on this page:

http://www.sophos.com/support/knowledgebase/article/13251.html

Once you've disinfected the computer, if you don't already have one installed and running, you should download and install an antivirus program. The best free antivirus is Avira AntiVir, which you can download here:

http://www.avira.com/en/pages/index.php

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Q: How do you remove a virus when you can't run my virus protection?
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