Computer Viruses

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Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How do you remove the about blank virus from your computer?

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NOTE! : Before following ANY anti-virus advice, you should realize that your problem should ALWAYS considered as unique, because your computer is NOT the same as others. This is an extremely hard virus to remove but it's doable. It is a CWS variant and not removed easily. Find a tech website such as PCHelpForum or BleepingComputer to assist you with malware removal to start with. Here is how to remove about:blank in Windows 98: This technique uses a scalpel, not a machete. No essential system files will be accidentally deleted. The task is to find the hidden file that regenerates the CWS infection after CWS Shredder, Adaware, Spybot, This removes the visible symptoms. 1. Make sure that Windows Explorer is set to display all hidden and system files: go to Tools > Folder Options > View and click the button for Show All Files. 2. Run Ad aware. Make sure you instruct it to scan your \Windows, \Program Files, and \My Documents folders. Then run Shredder. Remove every suspicious thing they find. 3. Next take your computer off line - unplug your modem, whatever. No Web connection. 4. Run the Windows utility "System Information." It's on your Start Menu under System Tools, or just click Start>Run and on the command line type msinfo32. 5. Expand the Software Environment section, and select System Hooks. 6. If you are infected with CWSearchx, you will see a suspicious file there. Hook type "Windows Procedure." File name will be a nonsense string of characters, ending in .dll. The dll Path will be \Windows\System. WRITE THE NAME OF THIS FILE DOWN. 7. Close MS Info. Open Windows Explorer, go to \Windows\System and look for this file. IF YOU CAN SEE IT, IT'S THE WRONG FILE. But if you can't see it, this is the one. 8. Shutdown, and reboot into Command Prompt Safe Mode. On the C:\ command line, type CD\Windows\System. 9. Once inside \Windows\System, type dir, a space, and the name of the file you wrote down. (like this: dir ghyth.dll). When the file shows up, take a look at its size. It will probably be 57,344 bytes. 10. Type ren, a space, and the name of the file you wrote down, and then a new name for the file. (like this: ren ghyth.dll ghyth.bob). Make sure you change the extension of the file from .dll to something else. Do not delete the file. 11. Restart your computer in Windows Safe Mode. Windows may complain that it can't find the .dll, but click OK and keep going. 12. Once in Safe Mode, run Adaware again. This time it will find the renamed file in your System folder and will identify it as CWS. If it does, have Adaware delete it. 13. Run Shredder, Spybot, and Hijack This for good measure. Clean house. 14. Reconnect your Internet connection and restart Windows normally. Reset your IE home page to whatever you want. You're done. Solution to about: blank -- For Win98 user Restart you computer and don't open the internet explorer. 1) I go to registry and search for sp.HTML. (Start>Run>type "Regedit") 2) Try to look for the .dll just before the sp.HTML (ctrl+f) eg: c:\windows\system\tllib.dll\sp.HTML#28965 Don't delete it as it is no use to do it as each time you open IE, this key will be restored. 3) Go to Start>Find/Files or Folder, type in the filename. 4) Open it using Notepad. Save it as a tllib.Bob.txt (for safety purpose). 5) If you can see the Java script, delete all the Java script ONLY. If not mistaken it will be after the . Save it as tllib.dll . Then the Home Search startup page gone. 6) Download DllCompare.exe (search it from internet), Run it. Click Run Locate.com . Then click Compare. You will see the .dll files not belongs to Windows will be listed at below window. My scan is apiyt32.dll and tllib.dll. 7) Open the other file using step (3) and step (4). (Remember to save as different name for safety purpose) 8) I think your computer will prompt you that it is too large to open with Notepad and recommended you to open it with Wordpad. Click yes. 9) You will see code that you will not able to read. Type anything (eg: dsagdsgdfgfdsg) at the begining and add in each singer line with "sagftsvsafd" (or anything) to mess up the code. Save it as apiyt32.dll. 10) Goto registry again and search the other file (apiyt32.dll). Press F3 to find next until you see it stop at "Doc Find Spec MRU" folder under "Explorer" folder. I am suspecting this is what the spyware reinstall itself each time you deleted the their .dll files and deleted or renamed it key in registry. 11) Try to search every single name at Data column using Start>Fine>File and Folder. When you see the search result appear to be in Temporary Internet File folder, delete the whole file. (You will not able to see this folder using normal explorer. 12) Modify all Data by add in something in front (eg: oxmzo9an to BOBoxmzo9an). Just right click the Name (eg: a) and select modify. 13) Empty the recycle bin and restart you computer. Hope my way works for some of you who unable to use Rick's method (because unable to see the res://%43%3a%5c....) Solution to about: blank Having spent the last 10 hours trying to rid my system of the about.blank problem, I wanted to make a posting for two reasons: 01. The latest version of the tactic seems to have overcome some of the methods that were used to find/fix the problem as it manifested itself last summer. In particular there is no longer a section of text in the source of the HTML page that is of the form "res://", so the technique previously used to unencode that information is no longer operable. If you look at the registry entries that HijackThis identifies, you can find a URL for each of the three bogus entries, and that does yield three downloadable files with names that suggest that they can be used to uninstall the problem. All three files, are really the same, and, of course, they do not, in fact, uninstall anything. Finding the bogus dlls and registry entries is a necessary step to successful eradication. 02. The various 'sponsored' adware/spyware removal tools that you get from a Google may help you find problems related to this one, but removal triggers the need to go from 'free' to 'paid'. Avast seems to have a wonderful business practice in segmenting the marketplace between 'home' and 'business'. Unfortunately, I have W2K Server installed and their installation program refuses to deal with my variant of the OS. Perhaps they make the reasonable assumption that W2K is not usually found in a home -- even a home used as an office by a contractor. With all the layoff activity in silicon valley, however, one of the things that frequently happens is that a company going through a layoff or a shutdown sells off its computer assets. That is why there are quite a few 'homes' with W2K Server installed. Perhaps Avast will reconsider the implementation of its policy. So, the point of this item is simply to relay the fact that even if you are not running XP, it is possible to finally remove all the erroneous 'stuff' with a combination of 'regedit', command line searching in 'safe mode' and the helpful knowledge posted at this site. As one hint, once you find the 'ID' of the offending software -- one of those imposing strings of random digits that identify 'stuff' in the registry, you can select the string [including the curly brackets] and do a search for it throughout the registry. I think one of the keys to the way that the offending software has managed to become so difficult to eradicate is that it attaches as a 'Search Assistant', but you don't find any helpful 'plain text' showing that -- you will get a 'hit' by searching on the 'ID', so you will know to delete that key-value entry. Solution to about: blank I'm a professional technician who disinfects this virus about 4-5 times a week. Forget about the normal scanners. Spybot, Adaware, Spy Sweeper, any commercial Antivirus program. They are powerless against this insidious beast. There are many variants of this so there is no one size fits all: Log in as Administrator in Safe Mode. Make it show all hidden files and folders and delete the contents of the temp and temporary internet files directories for every user that has a profile. Run Hijackthis and delete anything that looks suspicious (if you don't know what that means, skip hijack this and call a pro). Run a Winsock fix tool for the appropriate OS (WinsockXPfix for XP, WinsockFix for 2000, or w2fix for 9x) Reboot into normal mode and don't open IE to see if you are clean. From a CD (don't touch IE to download them) install: Spysweeper (if the computer is old, I don't use it. It's a resource hog. Adaware Spybot Spyware Blaster Install them and update them, but DON'T RUN THEM. Go back to safe mode and run all but Spywareblaster and delete what they find. Go back to normal and run Spyware Blaster and immunize Spybot. Install Firefox and only use IE for sites that require it. I recommend emailing the webmaster of such sites and telling them to fix their sites. These are powerless against about:blank coming back. Prevention means careful web browsing. Solution to about: blank After searching the answers in this forum, I decided to try things that would not be difficult or mess up my computer since I'm not a computer expert. I only wanted to try recommended programs from legitimate companies or sources, so I looked at what was recommended here in this forum and cross-checked for recommendations from computer sites such as CNET and others. This is what did and didn't work: I downloaded CWS Shredder from Merijn, then the updated version from the company that bought it, Trend Micro Incorporated. Neither version caught it at first, but did subsequently. I kept it and still use it. I also downloaded SpyDoctor, but could only do a scan. It said I had over 1900 infections but I would have to register and pay to clean. A waste of time. I uninstalled that program. I installed Spybot Search and Destroy, a free program, and that found and cleaned many bad things off my computer. It also found CWS infections but could not fix, but at least I knew about them and where they were found in my files and printed them out. I think this is a great program to use with the others. I kept it and still run it. I then tried Avast! First trying the virus cleaner which didn't find anything, then I downloaded Avast! version 4.6 Home Edition (also free) and tried it. It found and fixed several more infections. However about blank still there. This program runs in realtime and has since stopped several attacks on my computer. Again, highly recommended, and it's FREE. I kept it and continue to use it. What finally FIXED the problem was the Microsoft Antispyware (Beta) program. I was able to change my home page back and have not had about:blank since. Between running these programs, I still ran CWS Shredder (current version) and it did find one CWS infection and fixed it. I also ran Spybot again and it found only one CWS it couldn't fix. I noted the location and went there. It was a text file and I deleted it. I have been free of about blank, but I still get popups although less than I was getting before. To help get rid of those, I downloaded the Google Toolbar with popup blocker and the Yahoo toolbar with a popup blocker and an antispyware program. I ran that antispyware program for good measure and it found nothing. Still getting a few popups, (mostly from illegitimate "antispyware" companies that want to put spyware onto my computer) but now I've been clean from CWS and about blank for several days and have been running these programs regularly. Next I'll try using Firefox instead of Internet Explorer. I recommend at least downloading Microsoft AntiSpyware (Beta), Avast! 4.6 Home Edition, and Spybot Search and Destroy. They're all FREE and they worked for me. More input on about:blank You can find the programs that cause this by clicking Start > Search > All files and folders, and then typing in ngqanbpc. There are two programs buried in Windows. One runs continuously and replicates the other when you try and delete it. If you have a Windows version that allows you to do a system restore to an earlier date before infection, that will work. Click Start > All programs > Accessories > System tools > System restore, and follow the instructions. The solution for this problem is quite simple and quite difficult at the same time. If you know exactly when the about:blank problem first arose then you should look for any file created in that time frame and remove them. I had this problem between Friday, May 7, 2004 and Saturday, May 8, 2004, so I searched for any file created during this period and removed them. I am able to get rid of the problem! To do this, go to Find, and do an advanced search and specify the dates and search for all files and folders during that date. If you are sure that you did not install in vital programs or updated your operating system during that period, then delete all these files, otherwise, your problem will be very complex because you might delete vital system files and corrupt your operating system. To get rid of the about:blank and ie virus, run these for real "freeware." Run cwschredder, adaware 6.0, spybot, and hijacker. To remove about: blank: Go to Google, type Avast Antivirus software. It is free software for home users. Much better than Norton or McAfee as well. Please give them an honest email, and info and feedback great company. Open Avast Antivirus. Then Right click on mouse and go to Schedule Boot scan. Restart your computer. Delete everything. Eventually the scan will delete everything and once you start your computer you will not see anymore pop ups or about: blank. It worked for me. Make sure you backup important things first before you do it. You should not have a problem this is just in case. Once you do it, give Avast a good name and spread it to friends so they don't waste money on Norton. I did as follows (on a XP Pro with about:blank): run spybot S&D and then your antivirus software on the boot disk where IE is installed (I use the freeware AntiVir SW). Then find the about:blank entry in the registry and remove the entry (under MS IE somewhere). Then reboot into safe mode and run the antivirus SW again. This steps fixed my problem anyway. Start spywareblaster. Click tools. About:blank appears. Replace about:blank with the path of your preferred start page you have before. Make the same thing (if they are other entries) with your prefered start page. If you have suffered with this infection even for a short time, you've discovered CWShredder and Hijack This by now. I find these essential to detect and remove files associated with About Blank. Neither or both offer a permanent solution. You must also do something about the hidden registry key. The DLL is under windows/system32 and has always different names. BUT it is always 31KB, at least it was the case for me. McAfee ViruScan was able to remove it, but it renewed itself and I suffered from it for a long time until the new version (updated) of ViruScan removed it again. The FIRST time it was able to remove it, it also removed something named load.exe (or a similar obvious name) from windows directory, and ALSO an HTML page that contains java code from "downloaded program files". So this thing has like three different files going on. There is also some file called wpa.dbl which almost always has the same date as the dll in system32 directory. I don't know if it's related. CWShredder 1.59 helped after having tried several other downloads in vain. The hidden file name for me was "hdpd.dll" (Windows 2000). I renamed it, and it seems to be working (but I am skeptical). Spysweep (which I bought!) couldn't fix it, Norton (which I bought) didn't have a fix except to reset my homepage or change the reg (gone down that path before), and spybot never detected it. Like Rick said, the date of the file was about the same time I started having the problem (for me 6/28/04). I think there is only one problem with this solution. I think(?) my home page is a bit slower on the load, since the files are still there, but not being used (?). I could be wrong though. I got about:blank a couple of weeks ago and managed to delete it myself with use of regedit and AdAware. I got it again yesterday and could not delete it at all using any of the fixes posted (that talk about two files to delete, one of which is not there in the latest incarnation of about:blank)until I found Rick's which works great, although I would also use regedit to remove any references to about: blank and the files "sp.HTML" in both Main and Search sections of all three user sections. I tried the following in Win95 Second Edition and got rid of this crap: - Download Ad-Aware 6.0 - Download the last update of Reference File 01R330 07.07.2004 - Scan the computer - Clean all Temp, Temporary Internet Files, History etc. - The annoying homepage never showed up again! I've tried many fixes posted on Forums and none of them seem to have worked. What finally did it for me was doing a search in the registry for "about:blank" (excluding quotes). I deleted all string values that it found which had "about:blank". Most of them were added by Search toolbars. (if you compare from the registry from another computer, you'll know what's not a standard entry). Once you've deleted all the strings, then reboot. Problem should be resolved. Adaware/Spybot would not work to disable the about:blank problem but were useful after using Rick's fix to cleanup the sp.HTML files left in various tmp folders. I'm using Win98SE. I booted to safe mode, with a command prompt, and was then able to delete the actual file. Mine was called bapbija.dll, though obviously this doesn't matter. "About:blank" pop-ups: I got lucky tonight! 1. Restart Computer under MS DOS. 2. Delete the windows\cookies\index.dat file. 3. Hope windows restores an older (pre-virus) version. 4. Or copy the windows\cookies\index.dat file from someone else's non-infected computer and overwrite your infected windows\cookies\index.dat file. I got "about:blank" on my PC about a week ago and it took me almost an hour to remove it. The process was easy once I worked it out. Step 1: In Windows Explorer, Click "Tools", "Folder Options" and the "View" tab. Step 2: Click "Show hidden files and folders", "Apply" and "OK". Step 3: Go to "C:\WINNT\SYSTEM32" and sort the files by "Modified". Look for new .DLL files and delete the funny ones that appeared at the time the PC was infected. One file will not delete. Step 4: From a command prompt, enter the following, "regsvr32 /s /u C:\WINNT\system32\filename.dll" where "filename" is the name of the spurious .DLL file. Step 5: In internet explorer, reset your homepage to whatever you like. It worked for me. I only found this page of fixes when I decided if this problem was bugging anyone else. Adwareaway got rid of the "about:blank" problem. I contacted my local retailer, he suggested buying "SpySweeper" from Webroot. 1 year for $29.95, Which I did. It discovered additional spyware problems. In one day it also additionally discovered 4 more and 12 traces?. [About:Blank came back] In yesterday's mail Consumers Report(Sept 2004) had a report on various programs. A free one is lavasoftusa.com. BUT I guess it is pretty obvious you need a subscription to whatever program you have, just like a virus one. Found this on another forum when I had about blank spyware and it worked for me. Ok. I've been frustrated with this for some time but this is all I've found that worked. Download Winpatrol and under IE Helpers you should find a little .dll file. On mine it was called dapg.dll. Search for this file in windows. When the file appears it thinks the file is an important system file. To change this right click on the file and select open with. From your selections choose word-pad and press ok. When the file opens select all the text and delete it and then press save. (Note: It will not allow you to save if you still have search box open.) Then go back and search for the file again. This time you should be able to right click on it and delete it. Remove it from your recycle bin and you're good to go. Here's what worked for me: I downloaded a different browser -- Mozilla Firefox (free) -- and removed Internet Explorer from my computer. The new browser works every bit as good as Explorer and I haven't had the about:blank problem since. I tried many solutions explained here. But none of them worked. I finally managed to get rid of this "about:blank" with a tool from Neuber called "Security task Manager". You can try it free during 30 days. This tool showed me all running tasks with a "spy risk rate". I found 1 or 2 unknown processes in the top of the list. I put them in quarantine (a function of the Security task manager) which means that they are stopped and remove from from the auto-start apps (registry key) and deleted from the original directory (c:/windows in my case). After that I scanned my computer with SpyBot S&D that found some spyware and cleaned them. I then reboot and I re-specify my original start page in IE. At last, no more pop-up and the start-page stays! No more problems. It is possible that this virus will overwrite your spoolsrv32.exe or multimedia system files. You may have to overwrite them with known clean versions. This worm/Trojan is mean and regenerates itself if you don't find all the files it creates, the longer you wait the harder it is. Sounds like you have the horrible about:blank virus that I finally "killed" after a week of torture. The home page continuously changes to an "about:blank" even if you manually set your home page via the internet options. I ran (many, many times) the Avast, McAfee, shredder, etc to no avail. However, I noticed the McAfee virus scan consistently indicated that all but one virus had been deleted. At wits end, I jotted the file's name and searched for it. Once the file was located, I renamed the file and then deleted it. It worked! If that's what's happening to you, try the following: 1) Run a virus scan to locate the file(s) that were not deleted during the scan 2) Write the file name as shown in the scan; it may end with .dll 3) Go to start, search file or folder, and search for the file name indicated from the scan. 4) Once located, right click and rename it to something like "virus". 5) Right click the new name and delete the file. If more than one file is shown as undeletable, you must go through this procedure for each file. Do not download free virus scans (unless you can be sure it is reputable). I downloaded NoAdware (and a whole host of others) and they in fact gave me the about:blank virus and many others. They are just scams. You do not get anything for free (what do they have to gain). They make their money through Adware. This virus, while it has many forms, is most destructive as the "CoolWebSearch" version. Norton antivirus can detect this and give instructions on how to remove it. The top answer is halfway there (if you do have the worst version of about:blank), you still need to clean up the registry, which is very tricky. I found the solution at Symantec.com (search for coolwebsearch). I had a slightly different version of this (SearchAssistant) and I went to the registry and removed anything that was related to the virus. PS: I had to laugh when I saw people promoting downloading the uninstaller from the culprit website (is this the "they completely ruined my browser the first time, surely they wouldn't do it again" argument). You may go to HouseCall and run the free online virus scan. After 4 days working, downloading several free and paid programs, i finally end up to purchase Adware Away, and the about:blank is completely gone. Answer: Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs 1. Run Deckard's System Scanner (DSS) 2. Run the vundo and combo fix 3. Run Malwarebytes Anti-Malware 4. Run the anti spyware removal programs spybot 5 Run Superantispyware 6. Run a complete scan with free curing utility Dr.Web CureIt! If you are in the united states of Canada and you are have a genuine version of Microsoft. This is the free Microsoft antivirus line. This is a totally free service that will walk you through the virus removal steps: For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). Answer: Go to run, enter regedit and press enter. then go to find form options and write the virus name after locating it delete the reg. item or change its name. Removing About:Blank Virus Here is one recommended solution: Open your browser so you'll will see (automatically) the startpage "about:blank" Now go UP TOP to the "view source" option of your browser. It will be right on top. Look for a string that looks like this: res://%44%3a%5c%57%49%4e%44%4f%(etc,), highlight and right click and copy, save in word, or wordpad. Make a copy of this complete string (control c) and go to a URL decoder site. Paste the string in here and press on "clean data". Now a ***.dll file appears... above, now you see what it is named and what file it is in. Go to the directory where it's in (windows/system32) and activate "show hidden files" in this directory. Close all applications. Removing the dll file is not possible, but you can rename it, so do that! Alternate solution to about: blank I attempted many solutions that turned out to be temporary. But now, I'm free at last. The hidden culprit (using Windows XP Pro) that keeps re-infecting the machine is the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs You need to remove it. Some folks say to change the registry key value to random characters using the free reglite utility (which may work as well) but I removed the key. The value of the key is hidden and causes Windows to load the Trojan DLL every time any application is run. The way to remove the registry key is not obvious. If you just delete it from regedit, the Trojan DLL will undo your handy work. Here's what worked for me: 1. Rename the HLM\Software\Microsoft\Windows NT\CurrentVersion\Windows folder to Windows2. 2. delete the AppInit_DLLs key under the Windows2 folder. 3. Rename the Windows2 folder back to Windows. Now that AppInit_DLLs is gone, run your favorite spyware/adware utilities such as Adaware 6, CWShredder, and Hijack This. I also run Norton Utilities, which helps if you don't trust your instincts for repairing registry files. Remember, I'm not a geek and just want to use computers & software rather than reinvent them from the ground up. 4. Reboot your machine. Your computer should be free at last. NOTE: Do not edit the registry or delete DLL files, If you do not know what your are doing. Only do it if you are experienced in this area. Answer: The following antivirus programs have been voted the top 5 by the Lifehacker community; Lifehacker is probably the hub of all computer enthusiasts, so this information is extraordinarily reliable. Avira AntiVir Kaspersky Anti-Virus Avast Antivirus AVG Anti-Virus NOD32 In addition to this, most major Antivirus company websites have a section on how to manually remove specific viruses, although you must have the name of the virus, and most viruses exact names are fairly long and include special characters. You need to run these 3 essential programs to remove all the spyware on your computer. If you do not have an internet security suit and only an anti virus 1. Run Malwarebytes Anti-Malware 2. Run a complete scan with free curing utility Dr.Web CureIt! 3. Run the anti spyware removal programs spybot or Superantispyware Browsers Use Mozilla firefox or the Google chrome browser for browsing unsafe websites Install ThreatFire ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware. Install a good antivirus in your computer. Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them. Keep your permanent antivirus protection enabled at all times. The MSConfig Method Click start>click run type in msconfig and then press enter. Goto the startup tab and uncheck everything except your anti virus.click ok and reboot. When you come back to the desktop check the box 'do not show this message again" and click ok . You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal program Spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Comodo Antivirus Features Detects, blocks, and destroys viruses Immediate feedback on suspicious files Prevents malware from being installed Auto Sandbox Technology™ Cloud based Antivirus scanning Protects with On Access scanning Schedule your scans
Asked in Computer Viruses, Backdoors, Downloader Viruses

How do you delete about blank computer virus?

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Click on the link to your below for instructions. It is a called a browser hijacker Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs 1. Run Deckard's System Scanner (DSS) 2. Run the vundo and combo fix 3. Run Malwarebytes Anti-Malware 4. Run the anti spyware removal programs spybot 5. Run Superantispyware 6. Run a complete scan with free curing utility Dr.Web CureIt! answer: you can also remove their registery. Virus removal YOU can remove the virus using the any of antivirus software it may be paid one or the fee YOU install the and antivirus , then update it and then scan the computer for virus , This will surely resolve your issue . Edit - Not all browser hijackers or Malware can be removed with AV software as mentioned above. If you're not sure of what to do, it's best to consult Experts in this field on one of the many reputable Tech forums that use trained volunteers to take you through the process from start to finish for free. Malwarebytes forum, Besttechie.net forum, BleepingComputer.com forum, PCPitstop forum are just a few very reputable ones. They will guide you through the scans & tools needed to clean just about anything you have. Many were listed above in the original answer, but the proper sequence and exactly what the scans can mean are not identified, and that's where you need trained experts. Also, simply using Firefox is not enough to stay clean either, no matter how much their users would like you to think. It does have certain plugins & features that are useful in preventing hijackers, but it is nowhere a cure-all solution. ~ New Answer: Yes this is correct if you need anymore Additional Assistance I suggest you Look into getting some Anti Virus Software such as Norton Internet Security then you can contact them via chat for additional assistance or Come back here! Thanks for using Wiki Answers have a nice time!
Asked in Computer Viruses

How do you remove a computer virus?

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This answer deals with Windows systems as Linux and Mac OS machines are less likely to get viruses and offer few if any solutions to these viruses. Step 1. Install one of the programs from the first bulleted list towards the bottom. For which ever you choose visit the download site (See related links) and follow the downloading and installation instructions. Step 2. Once the program is installed, update the program and then run a "Full Scan" or it's equivalent of your computer to attempt to detect any malicious activity. Step 3. Follow the instructions given by the application to remove the malicious application(s). Step 4. Install a program from the second bulleted list below. These are antivirus programs that actively protect your computer from viruses (See the related links). Step 5. Again install any updates for the antivirus program, and run a scan from the antivirus program again a "full scan" or its equivalent. Step 6. Follow the instructions given by the application to remove the malicious application(s). Further precautions & protections: Step 7a. Install security updates on your computer. Separate from updates for individual anti-virus applications, it is highly recommended you download and install updates for your operating system. To do this on a windows machine follow the following instructions: Step 7b. For Vista and 7 click on the windows (Start button) and search for "Windows update" then click on the first result. From there click check for updates and install any critical, important or recommended updates. Step 7c. For XP click on the start menu then go the the "Help and support" button on the right of the menu. Once there click "Keep your computer up-to-date with Windows Update" and follow the update instructions. Step 8: Other programs can also help with your security these include: McAfee Site Adviser (Identifies Malicious Websites), WOT (Identifies Malicious Websites) The corresponding links are given below under "Related Links" as well. There are many easy to use and effective programs for windows that remove computer viruses. Some of the most popular include: Malwarebytes Anti-Malware AVG Free Antivirus Avast Spybot Search and Destroy Super antispyware For each of these simply visit the website (See related links) for each and follow downloading and installation instructions. Each of the preceding do not however actively protect against viruses, instead they are good for one time removals. There are however programs that actually actively protect one's computer from viruses, and often times come with built in scanners that are able to remove any viruses that pass their active protections. These programs are refereed to as anti-viral or anti-virus programs, which include: MSE (Microsoft security essentials) - Free with copy of windows AVG - Free or paid Avast - Free or paid Avira - Free or paid McAfee - Paid Norton 360- Paid Panda Anti-virus - Free or paid Bit defender - Free or paid Kaspersky - Paid F-Secure - Paid ESET NOD32 - Paid Note: Do not use more than one scanner program at a time.
Asked in Computer Viruses, PSW Spyware, Microsoft Windows, Windows XP

How do you remove About Blank from your computer when you cannot back date the system restore?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection
Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How can you remove Trojan StartPage virus if you have been unable to remove it with Symantec's instructions using Norton Antivirus?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection spykiller.com great site, all the progs and routines needed. works on all versions of startpage virus (hijackthis & cwschedder) just make sure you follow the instructions EXACTLY. i should have used "CWShedder" to start with....it took it out with no problem! You can remove remove Trojan StartPage virus from your computer by following these steps . = 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer . =
Asked in Computer Viruses, Anti-Virus Software

How do you remove the about blank virus by editing the registry?

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Removing About:Blank Virus Here is one recommend solution: Open your browser so you'll will see (automaticly) the startpage "about:blank" Now go UP TOP to the "view source" option of your browser. It will be right on top. Look for a string that looks like this: res://%44%3a%5c%57%49%4e%44%4f%(etc,), highlight and right click and copy, save in word, or wordpad. Make a copy of this complete string (control c) and go to: www.simplelogic.com/Developer/URLDecode.asp Paste the string in here and press on "clean data". Now a ***.dll file appears... above, now you see what it is named and what file it is in. Go to the directory where it's in (windows/system32) and activate "show hidden files" in this directory. Close all applications. Removing the dll file is not possible, but you can rename it, so do that! Alternate solution to about: blank I attempted many solutions that turned out to be temporary. But now, I'm free at last, thank God I'm free at last from the horror. The hidden culprit (using Windows XP Pro) that keeps re-infecting the machine is the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs You need to remove it. Some folks say to change the registry key value to random characters using the free reglite utility (which may work as well) but I removed the key. The value of the key is hidden and causes Windows to load the Trojan DLL every time any application is run. The way to remove the registry key is not obvious. If you just delete it from regedit, the Trojan DLL will undo your handy work. Here's what worked for me: 1. Rename the HLM\Software\Microsoft\Windows NT\CurrentVersion\Windows folder to Windows2. 2. delete the AppInit_DLLs key under the Windows2 folder. 3. Rename the Windows2 folder back to Windows. Now that AppInit_DLLs is gone, run your favorite spyware/adware utilities such as Adaware 6, CWShredder, and Hijack This. Either try Norton or Comodo System Utilities, which helps if you don't trust your instincts for repairing registry files. Remember, I'm not a geek and just want to use computers & software rather than reinvent them from the ground up. 4. Reboot your machine. Your computer should be free at last. NOTE Do not edit the registry or delete DLL files, If you do not know what your are doing. Only do it if you are experienced in this area. answer: the easiest way is to search the perticual name of virus in regedit. and then either change its name or deleter the reg. item
Asked in Cable Internet, Computer Viruses, Downloader Viruses, Computer Worms

How do you remove the issas.exe computer virus?

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(Same as How Do You Remove a Computer Virus) There are many different kinds of "computer virus'." Many people confuse the terms: malware, spyware, and adware, assuming they all are the same as a "Computer Virus." This is not so, though many of such kinds of malicious applications can be quite easily removed. Step 1: Download an Anti-Virus application. Good examples of this are: Spybot Search and Destroy Microsoft Windows Defender Norton 360 (not free) AVG Anti-Virus Avast! Trend Micro Etc. The list goes on, and on... You can see the corresponding links to each recommended anti-virus application in the "Related Links" below. (Note: There has been debate over the possible problems that may arise with having multiple anti-virus applications installed, yet this has not been widely confirmed and is mainly an individual problem with few computers.) Step 2: Download and Install updates for the installed anti-virus application and then run a "Full Scan" of your computer to attempt and detect any malicious activity. Step 3: Follow the instructions given by the individual anti-virus application to remove the malicious application(s). Step 4: Install security updates on your computer. Separate from updates for individual anti-virus applications, it is highly recommended you download and install updates for your operating system. A corrosponding link is given in the links below for Microsoft Windows updates. Step 5: Stay safe by downloading and installing proper security tools. These tools could include: CCleaner (Cookies and Registry Cleaner) McAfee Site Advisor (Idenitifies Malicious Websites) WOT (Identifies Malicious Websites) The corresponding links are given below under "Related Links" as well. Other s Well you can't just ask how to remove a computer virus. There are thousands of variations of viruses. Each one having different code and as such some are harder or easier to remove. To remove a virus software quarantines the file that is infected, delete the file, clean the infected file of the virus or deny the virus access. If you suspect or if you confirm that your computer is infected with a virus, obtain current antivirus software. For more information about antivirus software vendors, click the following article number to view the article in the Microsoft Knowledge Base. Antivirus software helps protect your computer against most viruses, worms, trojans, and other malicious programs. Many computers come with antivirus software installed. You can also purchase antivirus software, and you can install it yourself. In this scenario, you must also keep the antivirus software up to date. A firewall is software or hardware that creates a protective barrier between the computer and potentially damaging content on the Internet. A firewall helps guard the computer against malicious users and against many computer viruses and computer worms. Use a firewall only for network connections that you use to connect directly to the Internet. For example, use a firewall on a single computer that is connected to the Internet directly with a cable modem, with a DSL modem, or with a dial-up modem. You can use the same network connection to connect to the Internet and to a home network or to an office network. In this scenario, use a router or a firewall that prevents a computer that is connected to the Internet from connecting to the shared resources on the home computer or on the office computer. Do not use a firewall on network connections that you use to connect to your home network or to your office network unless the firewall can be configured to open ports only for your home network or for your office network. Updates help shield your computer from vulnerabilities, from viruses, from worms, and from other threats as they are discovered. Steps that you can take to update your computer include the following: Install updates for Windows and for Windows components such as Internet Explorer, Outlook Express, and Windows Media Player Install updates for Microsoft Office programs. Install updates for other third-party programs on your computer. For more information, contact the manufacturer of the third-party program. Additionally, install security updates for other Microsoft products that are on your computer, such as Internet Information Services (IIS), Microsoft SQL Server, Microsoft Exchange Server, and other products. If you are running a version of Microsoft Outlook that is earlier than version 2002, make sure that the Outlook e-mail security update is installed on the computer. For more information about the Outlook e-mail security update If you are running Outlook Express, use caution when you open e-mail attachments. Disable active scripting in Outlook and in Outlook Express. Steps to remove a virus: Visit the Protect Your PC site and install the latest updates. If you currently use antivirus software, visit the manufacturer's Web site, update it, and then perform a thorough scan of your system. If you don't currently use antivirus software, subscribe to a service and scan your system immediately. Download, install, and run the Malicious Software Removal Tool (for Microsoft Windows XP or Windows 2000 users). Note that this tool does not prevent viruses from infecting your system; it only helps to remove existing viruses
Asked in Computer Viruses, Downloader Viruses, Computer Worms

How do you remove a virus called w32 spybot worm detected by Norton?

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Disable System Restore (Windows Me/XP). Update the virus definitions. Restart the computer in Safe mode or VGA mode. Run a full system scan, and delete all files that are detected as W32.Spybot.Worm. Delete the value that was added to the registry. Delete any zero-byte files in the Startup folder. On the Windows taskbar, click Start > Run. Type the following: regedit Click OK. In the Registry Editor, navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run In the right pane, delete any values that refer to the file name that was detected as infected with W32.Spybot.Worm. Navigate to the following keys and, in the right pane, delete any values that reference the file name in step e: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ RunServices HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ RunServices HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce HKEY_CURRENT_USER\Software\Microsoft\OLE Exit the Registry Editor. To delete zero-byte files in Windows XP On the Windows taskbar, click Start > Search. Click All files and folders. In the "All or part of the file name" box, type, or copy and paste, the following file name: tftp*.* s"> s I have searched on the Internet , i didn't find anything in Nortan , which can delete this virus from your computer .This virus creates several entries in the registry , that's the reason , nortan can able to detect it but not able to remove it completely from the computer . To remove this virus completely from you have delete some value from the registry , created by virus . registry entries are : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ RunServices HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ RunServices HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce HKEY_CURRENT_USER\Software\Microsoft\OLE To delete them Go to Run > regedit > and search for these registry keys and delete the values created i haveused norton at one time. it did not takwe care of the virus that my coumpter got.i went to avg and spybot.every since i had no trouble with my coupter
Asked in Computer Viruses, Downloader Viruses, Searchpage Viruses

How do you remove a searchpage cc nkvd us obfuscated virus from WinXP?

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After trying several different procedures without any good result I used the RESTORE XP capability to a previous time when I knew the virus was not present and it cleaned the system. I have had an horrible time with this "searchpage.cc". my son told me that he used "spybot.com" I had to type it into google to get to the page, which then gave me some mirror sites, including cnet. It is free, with the request for a contribution, if you are satisfied with it. I downloaded it and was amazed to find a couple of hundred spy products. it did a real good job, time will tell as this is only the second day that I have had it. read the manual to avoid making mistakes, but as you will see, most "problems" are colored coded. So far so good, I hope this helps someone with the same problem You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection You can get rid of this virus by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How do you remove Trojan startpage 6 t in c windows system32 system32 dll?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection Go to Start /Control Panel /Folder Options (click the View tab)and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. Then go to Start /Search /For Files or Folders option and type in the name of the file: system32.dll - highlight the file and press Delete...make sure to empty your Recycle Bin. start windows in safe mode delete c:\windows\system32\system32.dll delete c:\windows\secure.HTML run in normal mode execute regedit search for system32.dll delete all keys and values found open c:\windows\hosts delete all values replace with : 127.0.0.0 localhost run internet settings before IExplorer change start page value from secure.HTML to blank page execute IExplorer and pray..... You can remove remove Trojan startpage 6 from your computer by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
Asked in Computer Viruses

How can you remove Download Trojan that has infected the file C WINDOWS isrvs sysupd.dll?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection 1. back up your registry and your system, and/or setting a Restore Point 2. Open Task Manager:Stop these processes desktop.exe edmond.exe ffisearch.exe 3.open registry start/run/regedit If these keys are there delete and reboot HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\run\ffis HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\run\desktop search 4. Open registry again and delete any of these keys if present HKEY_CLASSES_ROOT\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993} HKEY_CLASSES_ROOT\clsid\{950238fb-c706-4791-8674-4d429f85897e} HKEY_CLASSES_ROOT\mfiltis HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\policies\ext\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993} HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\run\desktop search HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\run\ffis HKEY_LOCAL_MACHINE\system\currentcontrolset\services\delprot 5.Remove these files from windows if they're present systemroot+\isrvs\desktop.exe systemroot+\isrvs\edmond.exe systemroot+\isrvs\ffisearch.exe systemroot+\isrvs\isearch.xpi systemroot+\isrvs\mfiltis.dll systemroot+\isrvs\msdbhk.dll systemroot+\isrvs\sysupd.dll desktopdir+\virus hunter security.lnk desktopdir+\your platinum visa.lnk systemroot+\delprot.ini desktopdir+\big dick school for 2.95.URL desktopdir+\anal exploits.URL desktopdir+\evidence eraser.lnk desktopdir+\popup blocker stops popups.lnk desktopdir+\spyware avenger.lnk desktopdir+\virus hunter security.lnk desktopdir+\your platinum visa.lnk systemroot+\delprot.ini systemroot+\delprot.log delprot.sys 5. Remove directory systemroot+\isrvs 6.Reboot and it should be fine DO NOT EDIT YOUR REGISTRY UNLESS YOU KNOW WHAT YOU ARE DOING. Editing the registy can harm your computer You can remove this Trojan horse by following these steps .
Asked in Computer Viruses, Downloader Viruses, Google

How do you remove vbs freelink virus?

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I had this problem and fixed it. Go to start/Run/ and type in 'regedit'. Go to HKey Local Machine Software / Microsoft / Current Version / Run / Delete the key Rundll. Rundll = Rundll VBS Also look in Classes in Current Version for any thing begining with VBS YOU MAY HAVE TO DO THIS TWICE TO GET RID OF IT Another Way: VBS/Freelink is an e-mail worm written with the VBScript language. Programs written with VBScript operate only under Windows 98 and Windows 2000 (unless Windows Scripting Host has been installed separately) The VBS.Freelink virus distributes itself as an e-mail attachment. The e-mail attachment must be opened for the virus to propagate. Go to C:\WINDOWS\system32\services and rename MSXMIDI.EXE and WMPLAYER.EXE to any extention of your choice....I use oxo.....re boot.....if you check the file sizes of these files they are both 28k. Delete them. You should then remove any reference to either file in the windows registry or use a program such as Reg Scrub XP to do it for you...You should now no longer have any further problems with FREELINK To Get Rid of It: SUCCESS!!!!! (FOR ME ANYWAY) I've been battling with this virus on XP for two days on both mine and my sons computer. Because the virus appears to be getting on in years (1999) there doesnt appear to be much info and I've tried all the online virus scanning services and found them to be wanting. What really got me down is my own updated version of PCcillin did even catch it in the first place! I digress First get an online complete system virus scan from Panda.This will fix possibly all infected files, but it wont fix the bridge.dll problem mentioned above. It will rename it and then when you reboot your system will annoy you by saying it cant find the specified .dll AND that (imy case) Trend PCcillin still tells me I have the VBS_FREELINK virus. Great. Then I remembered my Tweak Regcleaner gets rid of useless .dll'sRan the program. It found the annoying .dll and I just told it to delete the lot.ReebootBINGONot freelink in sight.For the regcleaner goto www.tweaknow.com and download the FREE regcleaner. That's all you need and its a cracking clean up utility anyway. Trust it and delete anything it finds including the "maybe unsafe to remove stuff"Good Luck everyone. More Information: Just a quick note to the above. It appears I was incorrect tosay there was little info on this Trojan. There is lots of help, but when running a search just type VBS Feelink in to your search engine and omit the "_" (under line bit) You should end up with a lot more helpful web pages. Try checking the Windows Add/Remove Programs list. You might find something that you can't specifically remember installing (perhaps a name like Bridge). Remove any software that doesn't belong there and restart. This might be an alternative from all the other fixes that require you to search the registry... This is the free Microsoft anti-virus line. This is a totally free service that will walk you through the virus removal steps: For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). You need to run these 6 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run the vundo and combo fix 3. Run Malwarebytes Anti-Malware 4. Run the anti spyware removal programs spybot 5 Run Superantispyware 6. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection
Asked in Computer Viruses, Java Programming, iPhone 3GS

How do you get rid of Java-ByteVerify?

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== == == == == == This is not a virus, but rather a method to exploit a security vulnerability in the Microsoft Virtual Machine. First, update to the latest version of Java Runtime Environment (JRE) - 6 Update 3 (as of June 2008. # Click on Start > Control Panel and double click on Add/Remove Programs. Locate Java 2 Runtime Environment, SE v1.4.2 and click on Change/Remove to uninstall it. # visit the SUN Java's website. http://java.sun.com/javase/downloads/index.jsp # Scroll down to Java Runtime Environment (JRE) 6 Update 3. Click on Download. # Select Accept License Agreement. The page will refresh. # Click on Windows Offline Installation, Multi-language and save it to a convenient location. # Run this installation to update your Java. 2) Run a windows update 3) Do a complete scan with a fully updated Anti virus Program.
Asked in Computer Viruses, Bloodhound Sniffer Viruses, Microsoft Windows

How can you remove C WINDOWS winlogon exe and C WINDOWS fntldr exe Trojans when Norton will not repair them?

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Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs 1. Run Deckard's System Scanner (DSS) 2. Run the vundo and combo fix 3. Run Malwarebytes Anti-Malware 4. Run the anti spyware removal programs spybot 5 Run Superantispyware 6. Run a complete scan with free curing utility Dr.Web CureIt! winlogon.exe is required on machines that have a network connection of any kind. Removing it wouldn't be wise. - i am having a similar proble, winlogon.exe is actually a virus. it has been used on my computer to hack into my email and send spam email to other users. i am currently looking for a way to remove it as well. the only way i have come across is to reinstal windows. If you really want to remove it, boot from a knoppix (http://www.knoppix.net) cd. The captive-driver allows you to write to ntfs-partitions. C:\Windows\winlogon.exe is virus malware etc relatively small file carries out virus activities. Needs to be started on reboot. Remove by first killing startup entry - use Spybot Search and destroy (Tools - Startup) or hijackthis, or edit registry directly whichever you feel comfortable with. After startup has been disabled can delete file using explorer - no longer dangerous. NB - likely to be other files loaded using same technique check any startup entry that accesses file in C:\Windows rather than C:\Windows\System32 likely to be virus malware etc. C:\Windows\System32\winlogon.exe is windows logon function appears in taskmanager - killing task will halt system - does not need any startup entry. Do not remove this file!! C:\Windows\System32\winlogon.exe can be fixed by starting up in safe mode then opening the i386 directory and copying the winlogon.exe. After you do that you go into your System32 directory paste the file, and do not confirm that you want to overwrite the file yet. Kill the winlogon.exe process now(this can't be done through windows task manger but security task manger can kill it) and confirm the file overwrite. You should have about a second before you system brings up an error screen. now reboot and upload your winlogon.exe to http://virusscan.jotti.org/en to confirm that your winlogon.exe is no long infected.
Asked in Computer Viruses, Downloader Viruses

How do you remove Trojan startpage 6 AI in OS Windows XP in c windows system32 system32 dll?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection. You can remove Trojan startpage 6 AI from your computer by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
Asked in Computer Viruses, PSW Spyware, Facebook

How can you get rid of the virus that says Bad URL grandstreetinteractive on the bottom of your Explorer page?

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The following antivirus programs have been voted the top 5 by the Lifehacker community; Lifehacker is probably the hub of all computer enthusiasts, so this information is extraordinarily reliable. * Avira AntiVir * Kaspersky Anti-Virus * Avast Antivirus * AVG Anti-Virus * NOD32 In addition to this, most major Antivirus company websites have a section on how to manually remove specific viruses, although you must have the name of the virus, and most viruses exact names are fairly long and include special characters.
Asked in Computer Viruses, Downloader Viruses, Searchpage Viruses

How do you remove Searchpage cc 1526 from your PC when CWShredder and the Searchpage uninstaller does not help?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection
Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How do you get rid of Trojan start page w38ddgf 193 exe?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection. You can remove Trojan start page w38ddgf 193 exe from your computer by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer . There are 3 step to repair w38ddgf 193 exe error If you got w38ddgf 193 exe error then there is a 94% chance that your computer has registry problems. To repair w38ddgf 193 exe error you need to follow the steps below: * Step 1 - Download a w38ddgf 193 exe error repair tool,install this error repair tool. * Step 2 - Click the Repair All Button.It will scan you PC for Free. * Step 3 - Then click the Repair All Button again and your done! It is very easy to repair w38ddgf 193 exe error. Here are the URL of w38ddgf 193 exe error repair tool: http://www.RepairError365.com/ttfix-w38ddgf_193_exe_error-zz0005
Asked in Computer Viruses, Dialer Viruses, Downloader Viruses

How do you remove the Trojan horse dialer virus?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Comodo Internet Security Suite / Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection I recommend downloading the new Free version of AVG antivirus ,the official toll free number of AVG tech support is 1-877-523-3678. It's up to date and it'll immediately run a quick check to remove any viruses from your computer (in your case, the Trojan Horse Dialer). Download Adware 6.0. It got rid of it for me. Also it will get rid of all the spam files on your hard drive. AVG tech support number ######1-877-523-3678 Go to this page and click on Scan for Viruses It needs to download a few file so as to activate the scan so you may see a message like this. "The Scan for Viruses uses an ActiveX program to scan your computer. The download is approximately 1.5MB and can take about 10 minutes over a 28.8 modem. The scan can take more than 20 minutes depending on the speed of your computer and the number of files that you have. Please do not browse away from this page unless you intend to abort the scan. Downloading Scan for Viruses controls. Please wait... During the download, you might see one or more messages asking if it is OK to download and run these programs. Click Yes when these messages appear. Note: Scan for Viruses does not scan compressed files" ====================== Trend Micro HouseCall AVG Tech support phone number #####1-877-523-3678 In order to better serve our customers, we ask HouseCall users to register before scanning their computer. By registering, you will receive virus alerts from our team of Virus Doctors. You will be able to unsubscribe when you receive your first email. You can also scan without registering"
Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How do you remove the virus Trojan horse Startpage 6 AQ from the file C Windows system32 npf dll?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection I guess you can delete it from your computer (it has polymorphic names, in my computers it's called oek.dll). You can get rid of this Trojan horse by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
Asked in Computer Viruses, Backdoors, Downloader Viruses

How do you get rid of lsdf3 dll Download Trojan virus and system32 dll Trojan KillAV if Norton and Trojan removal tools will not help?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection Norton is junk. I fix computer every day and take out thousands of viruses and what I commonly see is Norton on the computer. That tell me that Norton is not working at all. Norton has lot of problem because it lives on your machine. New viruses come out by the second and Norton could not keep up with the update with its long distribution line and traffic jam up. Where do I go to find the hidden files? 1. doesn't tell me enough about what window to be in to follow the instructions. Thank you Go to the Start tab, Click it. Go to the control panel. On the tool bar click the tools tab, and find the folder options. click the folder options. Select "Show all hidden files". That should do it. When you are done fixing your PC, go back and select to hide folders and files.
Asked in Computer Viruses

How do you get rid of Dropper Bridge A?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection First off turn off system restore by clicking start, right click my computer, go to system restore tab and turn it off on all drives then go to avg free antivirus site run avg it should get rid of most of them then download this http://vil.nai.com/vil/stinger/ it will find that Trojan and fix it, also with avg if cant fix them all follow the path it gives you like c:/documents and settings/name/temporary internetfiles/etc etc to follow it click my computer then documents and settings etc and at the end delete the file (exact file) that avg showed you was infected also what you can do is click my computer, then c: drive, click windows folder, then click temporary internet files, and delete the whole lot they are unneeded :) hope this helps if not just post your questions here :) I've followed pretty much all of the fixes I could find on the web today. It's probably taken the best part of 9 hours but I'm finally rid of this damned dropper.bridge.a !yay. None of the fixes listed on any forum worked for me tho, so if nothing is working for you, do this..... 1.Turn off system restore. I don't know that this made any difference, the fix may work wothout you doing this, best had to be safe tho! 2.Download Spybot - Search & Destroy from www.download.com 3.Install it (obviously) 4.Now, I did the next part in safe mode - restart in safe mode if you can be bothered, again, not sure if it matters. 5.Once Spybot is running, go to the Mode menu and select Advanced. 6.Now go to Tools and use the Secure Shredder to obliterate all your internet temp files and cookie etc. You add the files to delete at the top, with the Templates button. To be safe, add all three folders, not sure which one gets rid of the Trojan :/ 7.Restart your computer and turn System restore back on! 8.Run AVG to check that the blighter's gone. If you do have this Trojan, I'd recommend trying the above method first, before trying all the other fixes on the net - I tried them all, and this is the only method that totally got rid of it. Finally free! I totally agree with the guy who suggeted the S & D download only thing that works defo, nice one mate. I took about an hour at work trying to sort this thing. On the secure shredder it's in the cache section, however it may infect the other temp files as well so get them too!!! Swine. by Wayne Smith - this method using Spybot Search & Destroy's Secure Shredder tool worked like a charm. http://www.safer-networking.org/en/download/index.HTML Note: I did not use Safe Mode - worked fine. This online virus checker relieved me of the dropper.bridge.a Trojan on my XP home system within minutes... after hours of playing with safe mode and system restore in windows ... what a %$##$ hassle ... this solution worked great! Go here: housecall Hi there - do a Google on the Trojan name and you'll find quite a few solutions, you may have to keep digging around to completely get rid of it. Try running an online scan at www.trendmicro.com if all else fails, you can always post the question at www.geekstogo.com, do run the suggested programs listed here first & make sure your copy of Hijackthis is up to date! http://www.geekstogo.com/forum/index.php?s=3854dd6a4a666ccd296959d6c5fe3fa4&showtopic=2852 Good Luck with it! Use online scaner on web www.mks.com.pl Assuming you don't have anti-virus software, and if you do virus defenitions should be kept up to date, go to www.grisoft.com, download the FREE AVG anti virus. This should clear it. Remember to keep the virus defenitions up to date. A Dropper is program that installs software on a system without user permission. We can remove these threats by using several free antivirus available on the internt .
Asked in Computer Viruses, Searchpage Viruses

How can you remove 296f8 ilxt info search page?

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You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection
Asked in Computer Viruses, Downloader Viruses, Startpage Viruses

How do you remove the Startpage Trojan horse virus from C Windows System32 Notepad exe?

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check out symantec for info on the virus and how to get rid of it: securityresponse First thing to do is change the file type for the text documents. -Menu tools, Folder options, file types. -Edit the txt file type and make sure it reads c:\windows\notepad.exe Then fix your short cuts and delete the notepad.exe found at c:\windows\system32 Peace Just overwrite a clean file to it. AVG Antivirus tech support number #######1-877-523-3678 Toll Free All Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and and go into Safe Mode by holding the F8 key down -(kind of at the beginning of bootup). When you're at the DeskTop screen go to Start/ Search/ For Files and Folders and type up the NAME OF THE FILE & EXT i.e. - Notepad.exe, you can delete this file from here. I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file from the Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests! AVG not scanning in windows 10 then call on toll free AVG tech support number &&&&& 1-877-523-3678. hope this helps...Phyl ULTIMATE AND SIMPLE SOLUTION TO REMOVING THE Win32: StartPage -076..Trojan I read most of the answers here, but not one helped.. It cost me 8 hours but now I have made it, yeah, thank the Slovene hoby computer users, Here is what I made.... 1.) emptied the recycle bin 2.) I downloaded the cwshredder and ran it (the new version-the file was: CWSIntsall). I chose the "fix" button, BUT chose also that the cwshredder should not delete infected files but send them to recycle bin (right at the beginning). After the process finished, I looked onto the recycle bin. And what did I find there - a file called pjpg.dll. So this was the cause/application, which ran the Trojan virus every ime I opened expolrer etc. 3) I copied the pjpg.dll file to desktop, renamed it and sent it back to recycle bin. 4) Again, I have emptied the recycle bin. 5.) Reseted computer and the prbolem did not reaper. 6.) I know, I am GOD... There are 3 step to repair windows system32 notepad exe error If you got windows system32 notepad exe error then there is a 94% chance that your computer has registry problems. To repair windows system32 notepad exe error you need to follow the steps below: * Step 1 - Download a windows system32 notepad exe error repair tool,install this error repair tool. * Step 2 - Click the Repair All Button.It will scan you PC for Free. * Step 3 - Then click the Repair All Button again and your done! It is very easy to repair windows system32 notepad exe error.
Asked in Computer Viruses, Downloader Viruses, Droppers

How do you remove the Trojan horse Dropper small gf virus?

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I had a Trojan dropper virus and got rid of it. I first had to remove 2 programs out of my add/remove programs. Once I uninstalled those I deleted the Trojan from my AVG program. I put it in the Vault then deleted. You can also use spyware doctor, which can be downloaded at www.pctools.com. 1st install anti virus on your computer.if you have already then update antivirus definition. Run full scan on your system and delete all virus which you find. but before this make a restore point. it will help you to get restore if you get any kind of trouble after scan the computer. after complition of scan manually delete the Trojan horse virus from registry.Delete all temp,cookies, prefetch .Now reboot your system. Now you will get virus free computer. You need to run these 3 essential programs to remove all the spyware on your computer. If you do not have an internet security suit and only an anti virus 1. Run Malwarebytes Anti-Malware 2. Run a complete scan with free curing utility Dr.Web CureIt! 3. Run the anti spyware removal programs spybot or Superantispyware Browsers Use Mozilla firefox or the Google chrome browser for browsing unsafe websites Install ThreatFire ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware. Run an online virus scan like Trend Micro HouseCall Kaspersky free online virus scanner Windows Live OneCare safety scanner BitDefender Online Scanner ESET Online Antivirus Scanner F-Secure Online Virus Scanner avast! Online Scanner update your software by running Secunia Online Software Inspector Install a good antivirus in your computer. Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them. Keep your permanent antivirus protection enabled at all times.