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Click on the link to your below for instructions.

It is a called a browser hijacker

Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

1. Run Deckard's System Scanner (DSS)

2. Run the vundo and combo fix

3. Run Malwarebytes Anti-Malware

4. Run the anti spyware removal programs spybot

5. Run Superantispyware

6. Run a complete scan with free curing utility Dr.Web CureIt!

answer:

you can also remove their registery.

Virus removal

YOU can remove the virus using the any of antivirus software it may be paid one or the fee

YOU install the and antivirus , then update it and then scan the computer for virus , This will surely resolve your issue .

Edit - Not all browser hijackers or Malware can be removed with AV software as mentioned above. If you're not sure of what to do, it's best to consult Experts in this field on one of the many reputable Tech forums that use trained volunteers to take you through the process from start to finish for free.

Malwarebytes forum, Besttechie.net forum, BleepingComputer.com forum, PCPitstop forum are just a few very reputable ones. They will guide you through the scans & tools needed to clean just about anything you have. Many were listed above in the original answer, but the proper sequence and exactly what the scans can mean are not identified, and that's where you need trained experts.

Also, simply using Firefox is not enough to stay clean either, no matter how much their users would like you to think. It does have certain plugins & features that are useful in preventing hijackers, but it is nowhere a cure-all solution.

~

New Answer:

Yes this is correct if you need anymore Additional Assistance I suggest you Look into getting some Anti Virus Software such as Norton Internet Security then you can contact them via chat for additional assistance or Come back here! Thanks for using Wiki Answers have a nice time!

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

Norton is junk. I fix computer every day and take out thousands of viruses and what I commonly see is Norton on the computer. That tell me that Norton is not working at all. Norton has lot of problem because it lives on your machine. New viruses come out by the second and Norton could not keep up with the update with its long distribution line and traffic jam up.

Where do I go to find the hidden files? 1. doesn't tell me enough about what window to be in to follow the instructions. Thank you

Go to the Start tab, Click it. Go to the control panel. On the tool bar click the tools tab, and find the folder options. click the folder options. Select "Show all hidden files". That should do it. When you are done fixing your PC, go back and select to hide folders and files.

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Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

1. Run Deckard's System Scanner (DSS)

2. Run the vundo and combo fix

3. Run Malwarebytes Anti-Malware

4. Run the anti spyware removal programs spybot

5 Run Superantispyware

6. Run a complete scan with free curing utility Dr.Web CureIt!

I used AVG free 6 to remove Spooner.A, the only part it didn't remove was form SP.exe in the root directory of C, i changed my settings to show hidden files and deleted it manually.

USE AVG FREE 7 TO REMOVE TROJAN HORSE SPOONER.A,IT ALSO REMOVES sp.exe ,WHICH IT DID NOT DO IN AVG FREE 6

For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).

This is the Microsoft virus line, the call is free if you call them they will walk you though the steps for virus removal

Try to download and intall malwarebytes anitvirus software , upgrade and scan the computer for the virus .

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

"A squared 2" can get rid of it!

http://www.emsisoft.com/en/

Download & install the personal trial version (registration needed!) first.

Then scan your windows folder and remove all malware infections.

You can get rid of the downloader Agent AL, by following these steps .

1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer .

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

Try running AVG Antivirus software form Grisoft. This program can sometimes find viruses that Norton overlooks. One good reason to use this program is that most viruses stop all actions which are associated with the major manufacturers of Antiviruses. ( Norton, Mcafee, etc.). You should be able to find and remove.

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i don't know soz

This is for XP you need to go to the Grisoft web site (AVG) if you have a different Operating system.

MAIN SECTION >> Technical FAQ >> The virus was found � information and removal instructions Description for disabling restore function for Windows XP Files placed in the _System volume information folder are source files for the system restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:

Close all open programs. Then right-click My Computer on the Windows desktop Click on Properties Click on the System Restore tab Check Turn off System Restore on all drives Restart the system Go through the first four steps again and uncheck the item mentioned in step 4.

Grisoft, Inc. (c) 2003 top webmaster homepage

format your hard drive to remove the Trojan horse.

Hi, i get this error : AVG Trojan Horse find Downloader. SMALL.4.BA run AVG anti virus ot remove it ,i ran AVG ,and ddint find this but Iworm /Netsky.D and that was heeled -deleted by AVG. I run different spyware removing software, firewall Sygate .AVG .

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If you want to delete backdoor Trojans forever, then you need to take the first step in order to eliminate this troublesome malware: caution.

Although many computer users do not take this into consideration.

The truth is that without some basic security procedures, your computer will be infested with Trojans; backdoor entrances, after all, are commonplace.

However, in order to fight them, it is our duty to know about them. So let's find out first what a Trojan is.

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You need to run these 3 essential programs to remove all the spyware on your computer.

If you do not have an internet security suit and only an anti virus

1. Run Malwarebytes Anti-Malware

2. Run a complete scan with free curing utility Dr.Web CureIt!

3. Run the anti spyware removal programs spybot or Superantispyware

Browsers

Use Mozilla firefox or the google chrome browser for browsing unsafe websites

Install ThreatFire

ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware.

Run an online virus scan like

Trend Micro HouseCall

Kaspersky free online virus scanner

Windows Live OneCare safety scanner

BitDefender Online Scanner

ESET Online Antivirus Scanner

F-Secure Online Virus Scanner

avast! Online Scanner

update your software by running

Secunia Online Software Inspector

Install a good antivirus in your computer.

Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.

Keep your permanent antivirus protection enabled at all times.

Let's AVG (Antivirus of Grisoft) scan your PC and she will find and Heal the Trojan. However, when AVG scans the PC after a few days, AVG will detect it and you have to "Heal" the virus again!! The Trojan is always situated in the windows\temp directory.

Is there someone who knows the way to destroy the Trojan for good?

Even a bootscan with AVG is not effective.

You can get rid of this Trojan Startpage.11.AZ by following these steps .

= 1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer . =

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

Turn off System Restore in Windows. Run AVG from GriSoft consecutively 4 times. Turn off the computer, wait 5 minutes. Run AVG scan once. Run Trend Micro Free scan once.

This worked for me. I have not had any problems since.

The quick and simple way is to run AVG, identify the infected files. Close down the computer and restart with the dos prompt option. At the prompt press space then type in "del" then space again, then type in the offending file name/s and path eg. "del c:\windows\system\crt32_v2.dll" press return and restart. Your troubles are over!!

All Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and and go into Safe Mode by holding the F8 key down -(kind of at the beginning of start up). When you're at the DeskTop screen go to Start/ Search/ For Files and Folders and type up the NAME OF THE FILE & EXT which would have shown up on your Anti-Virus software, you can delete these file from here.

I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file from the Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests!

Its not gonna let you delete the Trojan because the program is running at system start up..you must turn of your system restore,then start you computer in safe mode so the program is'NT running, then it will let you delete this virus with no problems.

I also posted this answer in the backdoor Trojan section... Had that nasty Trojan downloader winshow(not sure of varient). It was detected by AVG but AVG was unable to delete it. I disabled wnxp home restore and tried all the forum suggestions including running AVG in dos mode...I tried about every AV shareware and freeware (including stinger and but the virus was recognized only by AVG....very frustrating...AVG would clean all the Trojan installed files except one...and a host of othe exe files would propagate every time. I ended up getting out the WINXP install CD and reinstalling windows completely..a pain!, but finally, no more virii.

Run NOD32 (30 day free trail) in safe mode after you remove the system restore. Then go to %system root%:\windows\system32 and delete crt32_v2.dll, crtv2_32.dll. That has worked good for me.

The ai_loader.exe keeps coming back unless you delete it from your system32 folder and then delete it from the recycle folder. You have to change the settings so you can see hidden and system files.

Turn off the system restore function to make sure it doesn't hide there, before you do this delete.

Turn your computer off. Then turn it on and scan for the virus again. AVG is a good program.

When sure it is gone - turn back on the system restore feature.

Most of the time when I get a Trojan Horse Downloader on my computer I have found that Spy Sweeper will remove it. NOT all Trojans can be removed using the Spy Sweeper but most can be removed.

Also AVG virus detector is a great program. Every virus I have ever gotten, [and I have gotten a lot lately] has removed them all.

I run 3 different spyware programs on my computer. Spy Bot, and Ad-aware, Spy Sweeper. Sometimes when one finds something the other will not find it. So running all 3 programs finds 99.9% of all trojans and spywares. BUT remember all trojans can not be deleted with these programs. SO having your virus def' up to date on your virus detector is what it's all about in a good way.

Also I found a great little program called: RegCleaner. It's great for cleaning out nasties or unneeded files and registery files from old uninstalled programs. {BE very careful using RegCleaner. Read the do's and don'ts}.... Cleaning up after you uninstall a program will help your computers performance quite a lot.

Also another program I use a lot is Highjackthis. BE very careful using this one too! Even Highjackthis can detect Trojan downloaders that has highjacked on to your computer. Once you have ran the program go to Computer Cops site and post the highjackthis log file. THEY can tell what to leave on the log file and what to remove. HERE is the Computer Cops site: http://www.computercops.biz/postp242866.HTML ...

When you know what to keep on the Highjackthis log file just check back ever so offen with the program and keep all the other stuff deleted off that you know you don't need.

THESE 5 programs I use on my computer 4 to 6 times a week. They keep it clean and running with 92 to 96 System Resources at bootup.

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Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

1. Run Deckard's System Scanner (DSS)

2. Run the vundo and combo fix

3. Run Malwarebytes Anti-Malware

4. Run the anti spyware removal programs spybot

5 Run Superantispyware

6. Run a complete scan with free curing utility Dr.Web CureIt!

If you are running a version of Windows that has System Restore(Start,Programs,Accessories,System Tools,System Restore)try restoring your system to a date when you know that NoClose was not on your machine.Any programs added after that date will be gone,but so will NoClose,small price to pay. If you have been trying to solve this problem for days or weeks and still have this monster on your machine Stop trying. Format c:,Make sure you have a CD ROM boot disk and your restore disks that came with your PC,if you don't you will have to reinstall Windows and any other programs that were on your PC,also try saving or backing up any data files that you would like to keep.(disconnect your cable or phone line first)

.

You can get rid of the Trojan horse , by following these steps .

1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer ,

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

In NOTEPAD write this: @echo off SET FILE=sqll echo y | cacls c:\windows\system32\*FILE*.dll /g Everyone:f attrib -r -s -h C:\Windows\system32\*FILE*.dll ren C:\Windows\system32\*FILE*.dll *FILE*.old del C:\Windows\system32\*FILE*.old Than change the *FILE* to the filename infected and save this as REMOVE.BAT file. Run it in normal mode and the Trojan BackDoor.Agent.BA is OUT.

This method works. I just tried it, and it erased my Trojan instantaneously.

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

Try this - Trojan Remover : http://www.simplysup.com/tremover/downlo...

You get to use the full version for a month, after which, you have the option to register. I may actually consider...

Btw, when you start downloading and it prompts "save to disk", you don't have to. Just click "ok" and it will install itself on your computer.

You can get rid of the Trojan horse (Downloader Istbar 3 BE ), by following these steps .

1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer .

You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

First off bridge.dll is a Trojan itself, so press start click run, type msconfig, click start up tab and uncheck bridge.dll if it is running on your startup, next click start, right click on my computer go to properties, click system restore take it off on all drives, then go to this link http://vil.nai.com/vil/stinger/ download the stinger antitrojan file run it on all drives, then i recommend you run avg free antivirus (at the same time if you like) these should get rid of them, also after you take off system restore go to control panel add remove programs and see if bridge.dll is on your program list uninstall it if it is (it wasnt for me) but if you do all this at the end just turn system restore back on should be gone or fixed by stinger :)

I experienced this on a cracks page running AVG: I had the AVG message about the bridge.dll Trojan come up asking me if I wanted to heal or ignore. I chose to heal, and I got a windows error saying the target of a file copy procedure (presumably the bridge.dll file) was missing. Does this mean it renamed itself already? I hope not. But I'm asking the people at Steve Gibson/AVG about it. When I run AVG on my windows/temp folder no viruses are present any longer (or so it says...) I haven't yet run the program on all drives.

I would like to know if anybody had similar experiences or knows what bridge.dll does (and will reveal this closely held trade secret...)

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

F10213.exe indicates win32 worm --

http://www.bitdefender.com/bd/site/virusinfo.php?menu_id=1&v_id=263#

There is a removal tool at the above link, or you can remove manually.

Well, I just installed NAV 2005 and it detected the "virus" in the Downloaded Program Files folder within the Windows folder (XP). Before NAV 2005 I had the Kapersky AntiVirus Personal 5.0 (trial version) and before that NAV 2003. I also have tried Trojan Remover 6.3.1, the AVG Antivirus free edition and Ad-aware 6. Neither have detected nothing. I started searching the net to know more about the file, incl. the http://www.bitdefender.com/bd/site/virusinfo.php?menu_id=1&v_id=263# recommended elsewhere on this site and the Symantec site. On my maschine I have found none of the files nor entries that should (could?) have been created in folders and/or registry because of f10213.exe End of story is that I deleted the Downloaded Program Files folder, and it seems that it has solved the problem. I had 12 files there but I could only view 8 no matter how the folder settings was. Therefor the deletion.

Remember- as long as you don't run a Trojan horse's file, there is no damage done to your computer. If you haven't ran the Trojan horse, simply deleting the executable will solve your problem. If you ran the Trojan horse, you will have to take further measures.

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Download and run Firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

1. Run Deckard's System Scanner (DSS)

2. Run the vundo and combo fix

3. Run Malwarebytes Anti-Malware

4. Run the anti spyware removal programs spybot

5 Run Superantispyware

6. Run a complete scan with free curing utility Dr.Web CureIt!

2. Run regedit (Run Window). Drill into HKEY_LOCAL_MACHINE, SOFTWARE, MICROSOFT, WINDOWS, CURRENT VERSION, RUN folder. Remove the entry for "updater.exe".

Doing both of these steps will prevent the trojan from reinfecting your PC.

The reason Norton cannot delete them is because it is running so can't be deleted.

Do the same with other.exe files you see in Norton scan and when all of them has been stopped, you can tell Norton to delete them and it will.

1 Download and intall the Malwarebytes on your computer.

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer.

4 Remove all the malware found while scanning with the malwarebytes.

5 Restart your computer.

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

With Spybot S&D and AdAware. Update both and run in safe mode.

Good luck

Mamamegs

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You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

All Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and and go into Safe Mode by holding the F8 key down -(kind of at the beginning of bootup). When you're at the DeskTop screen go to Start/ Search/ For Files and Folders and type up the NAME OF THE FILE & EXT which would have shown up on your Anti-Virus software, you can delete this file from here. Also, make sure to empty your Recycle Bin.

I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file (as these keep putting the same files back into your system) from the Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests!

PS. I also have AVG 6.0 anti-virus system (the free one) & also the Ad-aware 6 and I use them every day as my kids love to play games from the Internet.

Run AVG. If possible, delete manually files infected; otherwise create new files with the same name (file.ext) of files infected in another directory and move this files of 0 bytes in the directory where the files infected are located. This will replace files, so do it only if your files are unnecessary.

Try updating AVG. It was only by using AVG that I knew that the virus was present on my computer. AVG delated it.

For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).

This is the Microsoft virus line, the call is free if you call them they will walk you though the steps for virus removal

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There are lots of books with hands on their covers. The cover of John Dies At the End has a hand across its cover pulling pages. Twilight has a pair of hands catching an apple. You'll have to be more specific.

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Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

1. Run Deckard's System Scanner (DSS)

2. Run the vundo and combo fix

3. Run Malwarebytes Anti-Malware

4. Run the anti spyware removal programs spybot

5 Run Superantispyware

6. Run a complete scan with free curing utility Dr.Web CureIt!

hi, i do not need any more tools, i am a simple man and only need the path to click my way to the registry so i can delete a Trojan,,thank you, colin.

You can remove Trojan horse harning N, By following these steps .

1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer .

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