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Remove the handle, it may just be the handle itself. There is a horse shoe shaped clip on the back of the handle. The top of the loop should be pointing away from the grip knob. There is a tool made to remove this clip or you can fashion a hook from a stiff piece of wire or a nail and hook the clip and pull it off. Be careful not to loose it.
You should be able to see if the splines on the handle or the window regulator are striped. The handle is easy. The regulator is a little more involved.
If you can pull up on the window while turning the crank and the window still will not move then it is probably just the handle.

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Q: How do you repair a window that wont roll up or down on a 94 Metro the handle turns but feels like its stripped?
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