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You need to re-install the software that came with the computer, either on CDs or from a recovery sector on the hard drive. This will involve the re-formatting of the hard drive and losing all the old data on it. You will need to consult the manual for your paticular make of computer.
Some manufacturers have a hidden sector on the hard drive instead of providing discs. There is a special set of keystrokes you need to do, during boot up, to invoke this process. Acer laptops use 'Alt' 'F10', others may use 'F12' to bring up a recovery console.
You can check if this secret sector exists by looking in 'control panel', 'admin tools', 'computer management', 'disk management'. Here you may find part of the drive is marked as 'EISA Configuration'.
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