1. Keep them happy
2. Build a team environment
3. Pump them up everyday
4. Work on team bonding
5. Thatz about it.
Yes, normally the labor rule of India applies to the BPO workers also. But unfortunately no one is raising against the owners. and it seems that no BPO worker has Labor issues.
There are a few errors that are made by the BPO employees. Some of the errors are not knowing why, performing due diligence, not having a transition plan, not getting it in writing and not building a relationship.
BPO can save significantly time to your business. Such effect can be achieved in the following ways: Concentrate on Core Activities When a company decides to terminate non-core functions, it allows its employees to devote more time to what matters most. Instead of wasting their time on payroll processing or customer support, such teams can work on enhancing the business. Allianze BPO International enables such businesses to shift their attention back to their core activities. Do it More Quickly BPO service providers, such as Allianze BPO International have competent and quick teams that can perform tasks more effectively than company employees. For example, an Allianze BPO International customer service outsourced team will be on hand to answer calls at any time minimizing customer waits and dissatisfaction. Less Burden of Employment When employees are outsourced, the number of workloads on your employees is reduced. This enables them to be more productive through active participation in activities that are less strenuous but more beneficial to the organization. Given that Allianze BPO International is conducting the processes that do not need innovations, there are better chances of improvement from your employees.
By the number of Reps that turn up the next day :)
Yes, the Minimum Wages Act applies to the BPO (Business Process Outsourcing) industry in India. BPO companies are considered establishments under the Act, which mandates that they pay their employees at least the minimum wage set by the respective state government. Compliance with minimum wage regulations ensures fair compensation for workers in the BPO sector, aligning with labor laws aimed at protecting employee rights.
its bcz to reduce the defects in customer dissatisfaction. to satisfy the customer requirements. find the errors and illet the issue for immediate reponse.
A company will recruit the right candidate based on qualifications and experience. Retention of key employees will be based on salary and incentives.
BPO is merit and demerit
Diversify BPO was created in 2010.
No Specific chairman for the Spanco BPO. However, everything is managed under leadership of Mr. Kapil Puri
Bpo is the business process outsourcessing.because bpo always give the good opprotunities to his employees.like good salary,like cab facilites and also i have seen the environment of bpo. it is good to any body. any one can spend his career in the bpo.
Benefit pension plans provide employees with a secure source of income during retirement, offer potential tax advantages, and can help attract and retain talented employees.