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What is the costumer satisfaction?
It simply means when the customers need are fulfilled and they are happy with your services, it means a customer is satisfied. Also we can say when customer expectations are fulfilled then it is defined as customer satisfaction
Two key areas likely to be contained in the customer services protocol for your workplace.?
The two key areas of customer service protocol is complete customer satisfaction. To obtain customer satisfaction you listen to what the customer has to say and refund money, or exchange for a new item.
Customer satisfaction is Hr or Marketing?
Customer satisfaction is part of marketing.
Can you give some challenges in customer satisfaction?
what are the challenges of customer satisfaction
customer satisfaction survey app?
customer satisfaction survey app
What is Literature review on customer satisfaction?
What is business literature review on customer satisfaction?
Where can a list of customer satisfaction reports be found?
Customer Satisfaction reports are unique reports that specifically gauge a company's customer rating. IBM's website has a list of their customer satisfaction reports, as do many other businesses. The Company, Clarabridge, also offers customer satisfaction reports for select companies. Some websites also offer customer satisfaction surveys, which enable the individual to take part in the satisfaction guarantee process.
When was American Customer Satisfaction Index created?
American Customer Satisfaction Index was created in 1994.
Is customer satisfaction is a dependent variable?
Well, that depends on whether 'customer satisfaction' is the cause or the effect in your analysis. If say, 'prompt attention to customer problems' were the causative (independent) variable, then the 'customer satisfaction' would be the result/outcome/dependent variable. However you could have had a study in which 'customer satisfaction' was the cause/independently variable, and 'likelihood of repeat business' were the result/outcome/dependent variable. You must distinguish between CAUSE and EFFECT. Cause is the independent variable that creates the Effect observed.
Are customer satisfaction and customer loyalty the same in meaning?
No
Difference between customer satisfaction and customer delight?
Customer satisfaction is giving the customer something they expect and it makes them happy. Customer delight is giving the customer something they never expected but they value it highly once they have it.
Which cable company has the best customer satisfaction?
According to the American Customer Satisfaction Index, Comcast ranks as the top cable company under customer satisfaction followed by Time Warner cable and Charter Communications.
