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How do you write a business letter to customer acknowledging the complain of late delivery but refusing the 15 percent discount off?
Wiki User
∙ 16y ago
If the 15% discount was part of the original sale or deal, the business owner cannot simply renege on that because the item was delivered late. The customer here is not At Fault - it's one of those costs the business owner has to "eat" in cases like this.
Wiki User
∙ 16y ago
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