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The influence an individual customer has on an organisation depends on the size of the customer, the size of the organization and the ease with which the customer could replace the service or product the organization provides, among other things. Basically the organization has to provide a satisfactory service or product to its customers, or risk bankruptcy.
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1.3 Evaluate the impact of a management information system to an organization?
it tells the organisation and system statues, how they improve a organisation through MIS? and how much they earn it from the customer.
How do the external environment of an organization influence its strategic choices?
The external environment, such as location and weather, influence the strategies that an organization will choose to make by affecting what they can feasibly do and what viewer audience base they can reach.
Why are employee self management and empowerment necessary for good customer?
Employee self-management and empowerment are essential for delivering excellent customer service because they enable employees to take ownership of their roles and make decisions that directly impact customer satisfaction. When employees feel empowered, they are more likely to engage proactively with customers, address issues promptly, and provide personalized experiences. This autonomy fosters a culture of accountability and innovation, leading to improved service quality and stronger customer relationships. Ultimately, empowered employees contribute to a more responsive and customer-centric organization.
An organization's accounting department decides to send out a bill to a new customer What type of decision does this represent?
Programmed
What is Direct action and indirect action of external environment of organization?
The organization is going to be influenced by the laws that are placed on it. Consumer demand will also influence how the business is ran.
How does a customer influence and Impact a organisation?
A customer can impact an organization with bad press, complaining to ombudsman schemes, trading standards, lawyers, word of mouth, bad reviews online; the list is almost endless. This can in-turn impact an organization financially & reputation wise; knowing this, organizations may alter or completely change they way they conduct themselves.
What impact of customer service have on the customer?
The impact and professionlism of a company or organization is very important to the customer, you are sending a message that you care about your business and the customers that walk in to your company.
How does an organization create a customer?
How does an organization create a customer?
How does organization create a customer?
How does an organization create a customer?
What is market environment?
Refers to the factors in the market which impact your business, like government policies, competition intencity, price war / elasticity etc etc.,
Explain the impact of CRM on an organization's sales and marketing?
CRM can have a major impact on an organization through: • Shifting the focus from product to customer, traditionally, focus had been on product. It is only in the last decade or so that the focus has not shifted on customer. • Streamlining the offer to what the customer requires, not want the organization can make. It was for a very long time that we put emphasis on what companies can produce and their efficiency in that. But now the focus is on what the customer wants. • Now emphasis is on highlighting competencies required for an effective CRM process
What are the goals of a customer-oriented organization?
customer oriented organization is to create a company that focus on the customer need .
What impact can ithave on a organisation on poor customer survive standing with the regulators CQC?
CQC stands for Care Quality Commission. You can have an impact on an organization, which has poor customer service, by making sure everyone is trained properly in how to provide great service.
What do you value in an organization?
an effective way to add value is to identify impact areas where you can make a different for the customer or for your organization. your behaviour have a positive impact on your an organization performance and how you treat customers.
What is the definition of conventional organization?
The organization which is appriciate by the customer that effort for the customer service enhancement.
How an organization diagnose problems with customer service?
organization diagnose problems with customer service?
What is good customer service in an organization?
the organisation cna have a bad impact. People will start turning away from the certain organisation And it will loase out on custyomers
