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defining highly rich channels as those handling multiple inherent cues simultaneously, such as using feedback, nonverbal cues, and several senses simultaneously.

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Q: How does media richness theory assist in ranking communication channels?
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How Communication skills can be used in a health and social care environment to assist effective communication?

how are communication skills used in a health and social care setting?.


Discuss the role of communication in organized activity explain the Write a detailed note on internal and external forms of communication in an organization?

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How do you assist customers?

The manager asked me to assist the customers in the automotive department.


Process of business communication?

Communication can best be summarized as the transmission of a message from a sender to a receiver in an understandable manner. The importance of effective communication is immeasurable in the world of business and in personal life. From a business perspective, effective communication is an absolute must, because it commonly accounts for the difference between success and failure or profit and loss. It has become clear that effective business communication is critical to the successful operation of modern enterprise. Every business person needs to understand the fundamentals of effective communication. Currently, companies in the United States and abroad are working toward the realization of total quality management. Effective communication is the most critical component of total quality management. The manner in which individuals perceive and talk to each other at work about different issues is a major determinant of the business success. It has proven been proven that poor communication reduces quality, weakens productivity, and eventually leads to anger and a lack of trust among individuals within the organization. The communication process is the guide toward realizing effective communication. It is through the communication process that the sharing of a common meaning between the sender and the receiver takes place. Individuals that follow the communication process will have the opportunity to become more productive in every aspect of their profession. Effective communication leads to understanding. The communication process is made up of four key components. Those components include encoding, medium of transmission, decoding, and feedback. There are also two other factors in the process, and those two factors are present in the form of the sender and the receiver. The communication process begins with the sender and ends with the receiver. The sender is an individual, group, or organization who initiates the communication. This source is initially responsible for the success of the message. The sender's experiences, attitudes, knowledge, skill, perceptions, and culture influence the message. "The written words, spoken words, and nonverbal language selected are paramount in ensuring the receiver interprets the message as intended by the sender" (Burnett & Dollar, 1989). All communication begins with the sender. The first step the sender is faced with involves the encoding process. In order to convey meaning, the sender must begin encoding, which means translating information into a message in the form of symbols that represent ideas or concepts. This process translates the ideas or concepts into the coded message that will be communicated. The symbols can take on numerous forms such as, languages, words, or gestures. These symbols are used to encode ideas into messages that others can understand. When encoding a message, the sender has to begin by deciding what he/she wants to transmit. This decision by the sender is based on what he/she believes about the receivers knowledge and assumptions, along with what additional information he/she wants the receiver to have. It is important for the sender to use symbols that are familiar to the intended receiver. A good way for the sender to improve encoding their message, is to mentally visualize the communication from the receiver's point of view. To begin transmitting the message, the sender uses some kind of channel (also called a medium). The channel is the means used to convey the message. Most channels are either oral or written, but currently visual channels are becoming more common as technology expands. Common channels include the telephone and a variety of written forms such as memos, letters, and reports. The effectiveness of the various channels fluctuates depending on the characteristics of the communication. For example, when immediate feedback is necessary, oral communication channels are more effective because any uncertainties can be cleared up on the spot. In a situation where the message must be delivered to more than a small group of people, written channels are often more effective. Although in many cases, both oral and written channels should be used because one supplements the other. If a sender relays a message through an inappropriate channel, its message may not reach the right receivers. That is why senders need to keep in mind that selecting the appropriate channel will greatly assist in the effectiveness of the receiver's understanding. The sender's decision to utilize either an oral or a written channel for communicating a message is influenced by several factors. The sender should ask him or herself different questions, so that they can select the appropriate channel. Is the message urgent? Is immediate feedback needed? Is documentation or a permanent record required? Is the content complicated, controversial, or private? Is the message going to someone inside or outside the organization? What oral and written communication skills does the receiver possess? Once the sender has answered all of these questions, they will be able to choose an effective channel. After the appropriate channel or channels are selected, the message enters the decoding stage of the communication process. Decoding is conducted by the receiver. Once the message is received and examined, the stimulus is sent to the brain for interpreting, in order to assign some type of meaning to it. It is this processing stage that constitutes decoding. The receiver begins to interpret the symbols sent by the sender, translating the message to their own set of experiences in order to make the symbols meaningful. Successful communication takes place when the receiver correctly interprets the sender's message. The receiver is the individual or individuals to whom the message is directed. The extent to which this person comprehends the message will depend on a number of factors, which include the following: how much the individual or individuals know about the topic, their receptivity to the message, and the relationship and trust that exists between sender and receiver. All interpretations by the receiver are influenced by their experiences, attitudes, knowledge, skills, perceptions, and culture. It is similar to the sender's relationship with encoding. Feedback is the final link in the chain of the communication process. After receiving a message, the receiver responds in some way and signals that response to the sender. The signal may take the form of a spoken comment, a long sigh, a written message, a smile, or some other action. "Even a lack of response, is in a sense, a form of response" (Bovee & Thill, 1992). Without feedback, the sender cannot confirm that the receiver has interpreted the message correctly. Feedback is a key component in the communication process because it allows the sender to evaluate the effectiveness of the message. Feedback ultimately provides an opportunity for the sender to take corrective action to clarify a misunderstood message. "Feedback plays an important role by indicating significant communication barriers: differences in background, different interpretations of words, and differing emotional reactions" (Bovee & Thill, 1992). The communication process is the perfect guide toward achieving effective communication. When followed properly, the process can usually assure that the sender's message will be understood by the receiver. Although the communication process seems simple, it in essence is not. Certain barriers present themselves throughout the process. Those barriers are factors that have a negative impact on the communication process. Some common barriers include the use of an inappropriate medium (channel), incorrect grammar, inflammatory words, words that conflict with body language, and technical jargon. Noise is also another common barrier. Noise can occur during any stage of the process. Noise essentially is anything that distorts a message by interfering with the communication process. Noise can take many forms, including a radio playing in the background, another person trying to enter your conversation, and any other distractions that prevent the receiver from paying attention. Successful and effective communication within an organization stems from the implementation of the communication process. All members within an organization will improve their communication skills if they follow the communication process, and stay away from the different barriers. It has been proven that individuals that understand the communication process will blossom into more effective communicators, and effective communicators have a greater opportunity for becoming a success.


Why is context an important part of the communication process?

LEVELS OF COMMUNICATIONPhatic Communication: Using conventional messages to establish rapport, to break the ice, and/or to end a conversation. You might hug, kiss, shake hands, bow, smile, make eye contact, and face one another. We exchange pleasantries by using cliches. Clichés are overused expressions that have lost their original (content) meanings and have taken on new relational meanings. We expect phatic communication at the beginning and end of every conversation, regardless of our feelings about a person.Examples: Hello. How are you?I'm fine. How are you?Hi. Paper or plastic?Thanks for coming. Have a nice day.You're welcome.Factual communication: Using events, making observations, offering knowledge to others in a manner which can be called chit chat or small talk. At business parties, we rely upon factual communication to network, to schmooze, and to work the room. Factual communication includes reporting what you've read in a textbook, what you've studied for a test, showing pictures of your children, and exchanging biographical information about yourself. Factual communication is relatively safe and most do this well.Examples: I'm majoring in business administration.I'm married with three children, two sons and one daughter.Did you watch the basketball game last night?What did we do in class last Friday?Evaluative communication: Offering opinions, ideas and judgments to others. This is risky business because the odds are that others will reciprocate with their own evaluations, which may be different from yours. When people consistently use evaluative communication, they must be prepared for eventual conflict. Many U.S. Americans enjoy sharing at this level and feel that disagreeing with others is useful and invigorating. Unfortunately, many of us don't use evaluative communication with a high level of competence. It's important to consider the value of critical and creative thinking, as well as the relational meanings of messages that are exchanged. When using evaluative communication, consider carefully the importance of descriptive, provisional, and responsible expressions. Strive to avoid cautionary language, sarcasm, and nonverbal put-downs (e.g., rolling your eyes in response to another's comments).Examples: Of all my children, my daughter is the better athlete.I thought that movie was excellent, particularly with the surprising ending.I'm not convinced that your argument is well supported.I agree with you!Gut-level communication:involves sharing our emotions and feelings with another. We are sharing our very essence when we allow others to know our heart. This is risky business! Societies place constraints upon the specific emotions which can be conveyed (e.g., It's good to express love; it's bad to express hatred). We also have rules about when and how feelings can be expressed ("That was the wrong time and place for arguing with your spouse.")Emotional intelligence involves interpersonal competencies including self-awareness, self control, flexibility and empathy.Examples: I deeply appreciate your thoughtfulness and generosity in helping me earlier.I'm so frustrated with you!I'm wish that I hadn't called you that name. I hope that you'll forgive me.He called me! I'm so excited to see him again!Peak communication: Coming together with another in an extraordinary way. Two individuals who are gut leveling experience a transformation when they are sharing the exact same emotion with the same level of intensity. This is also called, "communal-level communication." It's as if, for the moment, two souls merge into one. Peak communication is rare, even among close friends and family members.Examples: I love you. I love you too.I'm so angry with you. I'm so angry with you as well.I'm glad that we were able to fight long enough to get this resolved. Yes, I feel exactly the same way, glad that we communicated collaboratively.I'm scared. I'm scared too.PROCESS OF COMMUNICATIONEncoding process-translating information into a message in the form of symbols that represent ideas or concepts. This process translates the ideas or concepts into the coded message that will be communicated. The symbols can take on numerous forms such as, languages, words, or gestures. These symbols are used to encode ideas into messages that others can understand.When encoding a message, the sender has to begin by deciding what he/she wants to transmit. This decision by the sender is based on what he/she believes about the receivers knowledge and assumptions, along with what additional information he/she wants the receiver to have. It is important for the sender to use symbols that are familiar to the intended receiver. A good way for the sender to improve encoding their message, is to mentally visualize the communication from the receiver's point of view.Channel is the means used to convey the message. Most channels are either oral or written, but currently visual channels are becoming more common as technology expands. Common channels include the telephone and a variety of written forms such as memos, letters, and reports. The effectiveness of the various channels fluctuates depending on the characteristics of the communication. For example, when immediate feedback is necessary, oral communication channels are more effective because any uncertainties can be cleared up on the spot. In a situation where the message must be delivered to more than a small group of people, written channels are often more effective. Although in many cases, both oral and written channels should be used because one supplements the other.If a sender relays a message through an inappropriate channel, its message may not reach the right receivers. That is why senders need to keep in mind that selecting the appropriate channel will greatly assist in the effectiveness of the receiver's understanding. The sender's decision to utilize either an oral or a written channel for communicating a message is influenced by several factors. The sender should ask him or herself different questions, so that they can select the appropriate channel. Is the message urgent? Is immediate feedback needed? Is documentation or a permanent record required? Is the content complicated, controversial, or private? Is the message going to someone inside or outside the organization? What oral and written communication skills does the receiver possess? Once the sender has answered all of these questions, they will be able to choose an effective channel.Decoding is conducted by the receiver. Once the message is received and examined, the stimulus is sent to the brain for interpreting, in order to assign some type of meaning to it. It is this processing stage that constitutes decoding. The receiver begins to interpret the symbols sent by the sender, translating the message to their own set of experiences in order to make the symbols meaningful. Successful communication takes place when the receiver correctly interprets the sender's message.Receiver is the individual or individuals to whom the message is directed. The extent to which this person comprehends the message will depend on a number of factors, which include the following: how much the individual or individuals know about the topic, their receptivity to the message, and the relationship and trust that exists between sender and receiver. All interpretations by the receiver are influenced by their experiences, attitudes, knowledge, skills, perceptions, and culture. It is similar to the sender's relationship with encoding.Feedback is the final link in the chain of the communication process. After receiving a message, the receiver responds in some way and signals that response to the sender. The signal may take the form of a spoken comment, a long sigh, a written message, a smile, or some other action. "Even a lack of response, is in a sense, a form of response" (Bovee & Thill, 1992). Without feedback, the sender cannot confirm that the receiver has interpreted the message correctly.Feedback is a key component in the communication process because it allows the sender to evaluate the effectiveness of the message. Feedback ultimately provides an opportunity for the sender to take corrective action to clarify a misunderstood message. "Feedback plays an important role by indicating significant communication barriers: differences in background, different interpretations of words, and differing emotional reactions" (Bovee & Thill, 1992).The communication process is the perfect guide toward achieving effective communication. When followed properly, the process can usually assure that the sender's message will be understood by the receiver. Although the communication process seems simple, it in essence is not. Certain barriers present themselves throughout the process. Those barriers are factors that have a negative impact on the communication process. Some common barriers include the use of an inappropriate medium (channel), incorrect grammar, inflammatory words, words that conflict with body language, and technical jargon. Noise is also another common barrier. Noise can occur during any stage of the process. Noise essentially is anything that distorts a message by interfering with the communication process. Noise can take many forms, including a radio playing in the background, another person trying to enter your conversation, and any other distractions that prevent the receiver from paying attention.Successful and effective communication within an organization stems from the implementation of the communication process. All members within an organization will improve their communication skills if they follow the communication process, and stay away from the different barriers. It has been proven that individuals that understand the communication process will blossom into more effective communicators, and effective communicators have a greater opportunity for becoming a success.FORMS OF COMMUNICATION1.Verbal communication: which includes:a) Oral communication such as talking to oneself, dialogue, discussion between two people, telephone calls.b) Visual communication such as maps, graphic, traffic signals, advertisement …etc.c) Written communication such as memos, letters reports, papers.d) Electronic which is communication facilitated by an interface with a computer, modem, telephone fax, E-mail2.Non-verbal communication: Such as body movement facial expression and voice etc.

Related questions

How Communication skills can be used in a health and social care environment to assist effective communication?

how are communication skills used in a health and social care setting?.


What factors underlie the traditional wholesaler's role in the marketing channels for floral products?

Ask Farah Akbar, she can assist


Can someone Describe the various uses of technology to assist communication?

There are many forms of technology that assist communication. These include: the printing press, the telephone, the television, the radio, the computer. The fact that you asked this question on an internet web-site and are receiving my answer from that site is also a form of communication, right? I could add that communication satellites are used to help long-range communication by telephone or other methods.


What are possible ways of online communication?

Online communication can be achieved via instant messaging, email, and chat programs such as Skype. Facebook, Twitter, and MySpace can also assist in online communication.


Who assist cross-cultural communication processes by converting one language to another?

Medical interpreters/translators.


What are buoys used for when sailing?

When sailing the ocean blue, buoys are an invaluable tool. They assist in navigation by directing ships into shipping channels and away from shoals or crowds.


What are the four levels of communication?

The levels of communication are the following..1) INTRAPERSONAL COMMUNICATION- is language use or thought internal to the communicator. Intrapersonal communication is the active internal involvement of the individual in symbolic processing of messages. The individual becomes his or her own sender and receiver, providing feedback to him or herself in an ongoing internal process. It can be useful to envision intrapersonal communication occurring in the mind of the individual in a model which contains a sender, receiver, and feedback loop.Although successful communication is generally defined as being between two or more individuals, issues concerning the useful nature of communicating with oneself and problems concerning communication with non-sentient entities such as computers have made some argue that this definition is too narrow.In Communication: The Social Matrix of Psychiatry, Jurgen Ruesch and Gregory Bateson argue that intrapersonal communication is indeed a special case of interpersonal communication, as "dialogue is the foundation for all discourse."Intrapersonal communication can encompass:Day-dreamingNocturnal dreaming, including and especially lucid dreamingSpeaking aloud (talking to oneself), reading aloud, repeating what one hears; the additional activities of speaking and hearing (in the third case of hearing again) what one thinks, reads or hears may increase concentration and retention. This is considered normal, and the extent to which it occurs varies from person to person. The time when there should be concern is when talking to oneself occurs outside of socially acceptable situations.[1]Writing (by hand, or with a wordprocessor, etc.) one's thoughts or observations: the additional activities, on top of thinking, of writing and reading back may again increase self-understanding ("How do I know what I mean until I see what I say?") and concentration. It aids ordering one's thoughts; in addition it produces a record that can be used later again. Copying text to aid memorizing also falls in this category.Making gestures while thinking: the additional activity, on top of thinking, of body motions, may again increase concentration, assist in problem solving, and assist memory.Sense-making (see Karl Weick) e.g. interpreting maps, texts, signs, and symbolsInterpreting non-verbal communication (see Albert Mehrabian) e.g. gestures, eye contactCommunication between body parts; e.g. "My stomach is telling me it's time for lunch."2.)INTERPERSONAL COMMUNICATION-Interpersonal communication is defined by communication scholars in numerous ways, though most definitions involve participants who are interdependent on one another, have a shared history. Communication channels are the medium chosen to convey the message from sender to receiver. Communication channels can be categorized into two main categories: Direct and Indirect channels of communication.Direct channels are those that are obvious and can be easily recognized by the receiver. They are also under direct control of the sender. In this category are the verbal and non-verbal channels of communication. Verbal communication channels are those that use words in some manner, such as written communication or spoken communication. Non-verbalcommunication channels are those that do not require silly words, such as certain overt facial expressions, controllable body movements (such as that made by a traffic police to control traffic at an intersection), color (red for danger, green means go etc), sound (sirens, alarms etc.).Indirect channels are those channels that are usually recognized subliminally or subconsciously by the receiver, and not under direct control of the sender. This includes kinesics or body language, that reflects the inner emotions and motivations rather than the actual delivered message. It also includes such vague terms as "gut feeling", "hunches" or "premonitions".Channels means mode of communicating the messages.Participants is the communicators who are both senders and receivers.Context refers to the interrelated condition of communication. It consists of such factors as:physical MilieuBalance of interpersonal communicationThe Johari window model focuses on the balance of interpersonal communication. Interpersonal communication encompasses: Speech communicationNonverbal communicationUnconscious communicationsummarizingparaphrasinglisteningquestioningInitiating: Declaring one's conversational intent and inviting consent from one's prospective conversation partnerTurn-taking: Managing the flow of information back and forth between partners in a conversation by alternating roles of speaker and listenerHaving good interpersonal communication skills support such processes as:parentingintimate relationshipmanagementsellingcounselingcoachingmentoring and co-mentoring, which is mentoring in groupsconflict managementInterpersonal communication is the subject of a number of disciplines in the field of psychology, notably Transactional analysis.3.) GROUP COMMUNICATION- refers to the nature of communication that occurs in groups that are between 3 and 12 individuals. Small group communication generally takes place in a context that mixes interpersonal communication interactions with social clustering.4.) PUBLIC COMMUNICATION- It's at the heart of our economy, society, and politics. Studios use it to promote their films. Politicians use it to get elected. Businesses use it to burnish their image. Advocates use it to promote social causes. It's a field built on ideas and images, persuasion and information, strategy and tactics. No policy or product can succeed without a smart message targeted to the right audience in creative and innovative ways.


Why is throughput always less than bandwidth?

The main reason is that even when the full channel bandwidth is used there is always overhead required to manage the information transfer, so some of the total bandwidth will be consumed by this overhead. So only the remaining bandwidth is potentially available for throughput. This is true for both digital and analog communication channels. An example of overhead present in both digital and analog telephone communication channels are "alarm" signals used to report equipment failures to assist in equipment maintenance. Some examples of overhead in computer network channels are start bits, stop bits, parity bits, CRC codes, sync bytes, and packet headers. Also in many situations the traffic load is low for long periods of time so in those periods much of the potentially available throughput will not be made use of.


Benefit of internet to an organization?

helps in communication and collaboration, which support communition, coordination and corporation among members in a workgroup. also assist in Electronic commerce,


Which goddess assist Annabeth in contacting camp half blood in the lightning thief?

Iris, the Goddess of rainbows assists by having her own communication system.


What are the different ways for communication projects?

In Takeoff Projects, Experts in wireless communication projects are designed to assist engineering students in their area of wireless project research and development. The following list consists of, some of the communication projects in wireless for engineering students to implement electronics communication systems with ease and by our guidance shown to your future implementation of projects in a wireless network.


What do Flight Attendants ask people in Emergency Exit Rows?

Flight Attendants ask people in Emergency Exit Rows ifThey are able to assist in the event of an emergencyIf they are willing to assist in the event of an emergencyIf they can speak English-(other) - communication is vital in an emergency