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Technology may influence the importance of a training professional's role in both positive and negative manners. Technology can make material better organized and more easily attainable. This can help the trainer to be more productive, but could also eliminate the need for a human in the role of trainer.

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9y ago
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12y ago

New technologies are likely to impact training in the future for numerous reasons. the cost of these technologies will decrease. Second, companies can use technology to better prepare employees to serve customers and generate new business. Third, use of these new technologies can substantially reduce training costs related to bringing geographically dispersed employees to one central training location (e.g., travel, food, housing). Fourth, these technologies allow trainers to build into training many of the desirable features of a learning environment (e.g., practice, feedback, reinforcement). Fifth, as companies employ more contingent employees (e.g., part-timers, consultants) and offer more alternative work arrangements (e.g., flexible work schedules), technology will allow training to be delivered to any place and at any time. New technology also makes it possible to create "smart" products. 1 For example, packages sent by UPS leave an electronic trail that can be used to improve shipping and delivery processes. In the future, training products may also leave an electronic trail that will enable trainers and managers to better understand how these products are being used. New technologies that combine computer science, instructional design, and graphic interfaces have the potential to increase our ability to learn. 2 Employees may soon learn in their sleep. One device detects when a person is dreaming, which is a good time to acquire new skills. Teleimmersion-which is a technology that provides realistic, life-sized holographic projections in which employees can hear and see collaborators as if they were physically present in the office-can be used to create a holographic training room in the office with virtual trainees beamed in from other locations. Virtual retinal display is a technology that projects images directly on the retina of the eye. Virtual retinal display allows real-time, on-site performance support. The technology takes what is shown on a computer monitor and reduces it through special glasses directly onto the retina in full color. The image looks like it is floating in air about two feet away. Digital Avatar is an animated virtual teacher. With this technology, corporate trainers can create animated versions of themselves for online instruction. Training in the future will also include greater use of two- and three-dimensional simulations and virtual worlds such as Second Life that feature interactions between employees and between employees and customers (such as pharmaceutical salespersons interacting with physicians, pharmacists, and other health care professionals). The content of the simulations can be changed quickly to make it appropriate for global audiences. Instant messaging, PDAs, networking Web sites, blogs, and social software such as Meetup and MySpace are making collaboration very easy. The knowledge exchanged through these types of collaboration very easy. The knowledge exchanged through these types of collaboration may be tacit knowledge that is difficult to communicate through other methods.

Page(s): 524, Employee Training and Development by Raymond A. Noe, McGraw-Hill Higher Education

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10y ago

how technology influences training profesionals

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3y ago

Yes

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Q: How might technology in influence the importance of training professionals role?
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