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Kohl's updates monthly according to the credit customer service representative I spoke with today. Apparently they update on your statement date (the date your statement is ready for you to view online or mailed to you). They said it then takes the credit bureaus up to 5 to 10 days to update after that.
I'd been calling Kohl's for a month trying to get an answer as to when they update and report to credit bureaus and I got 5 different answers, 5 different times. So I'm not 100% sure any of the CSR's really know. One supervisor I spoke with got very offended and bent out of shape by my asking the question! Go figure!
Anyhow, I'm still monitoring my credit to try to narrow down the exact day of the month they report but it's been hard. My other creditors have been able to tell me exactly when they report and I've seen my credit update exactly when they've said it would. But with Kohl's, something is fishy! No one seems to know anything definitive.
If I'm able to find out any more detailed information, (which if I do, I'm sure it won't be from Kohls), I'll come back to update. But for right now, Kohls is supposed to update on your statement date. Good luck to you!
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∙ 11y ago
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