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How to increase mobile banking uptake?

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Dulce Hickle

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4y ago

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Q: How to increase mobile banking uptake?
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Mobile banking is become a popular form of banking among many consumers. Widespread use of mobile devices has contributed to the success and increase in demand for improved mobile banking processes.Common functions of mobile bankingUsually this service is provided to customers after requesting a pin from a personal banking institution. Most banking institutions offer access to customer financial data through mobile devices. This means that the person is able to complete transactions such as transfers or payments online. People can also check their balance in mobile banking with most institutions. There are a limited number of banks that offer text alerts to keep the customer updated on changes in banking status.Safety issuesSome experts discourage heavy mobile banking practices to consumers for safety reasons. For this reason, it is important that individuals become vigilant in protecting privileged pieces of information. It is recommended that individuals use a combination password that consists of both alphanumeric characters. After browsing activity, individuals should clear their cache regular after banking sessions. Password protecting a phone is also helpful in protecting one from fraud or identity theft during mobile banking processes. It is strongly encouraged that individuals avoid making larger transactions when using mobile banking services. Any texts received from a banking institution should be deleted immediately. Mobile security software should also be downloaded to safeguard personal mobile information.Mobile banking applicationsSome smart phones can accommodate certain specialized applications designed for mobile devices. Mobile banking applications allow a person to consolidate banking information from multiple institutions. It can help the user consolidate transactions in a more user-friendly interface. Tracking, transactions, verification, and bill pay functions are supported. Limited providers offer advanced functions such as sending money to others. Some of the applications available are incredibly secure for consumer use.Mobile banking is a service offered to clients of banking institutions. It provides a client convenient access to sensitive banking information, and it allows for individuals to conduct online banking transactions.


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