answersLogoWhite

0

Communications gap --The difference between the actual quality of service provided and the quality of service communicated to consumers through promotional material and activities

User Avatar

Wiki User

14y ago

What else can I help you with?

Related Questions

How would you define the gap in the gap theory?

This gap is referred to as the service gap and is considered the most important because it determines the level of satisfaction/dissatisfaction with the service and, ultimately, the organization.


How would you define a delivery gap?

Delivery gap --The difference between the established standards and the actual quality of service delivered by employees


Define communications connectivity?

4 example your mom is a communications connectivity !!


How would you define a standards gap?

Standards gap --The difference between the management's perception of consumer's expectation and the standards established by the organization for service delivery


'What effect generation gap between parents and children?

lack of communications and understanding


What is the origin of the word manassas?

Difficult to define, there was an Frenchman, of the same name, who was said to have lived in a gap though the mountains in the area. The area became known as Manassas Gap


What is the first step in developing a communications strategy?

The first step in developing a communications strategy is to define your objectives and goals. This involves determining what you want to achieve through your communication efforts and how you will measure success.


What is an example to define a credibility gap?

The difference between the truth and what the administration said during the Vietnam War.


Does construction joint require gap or filler?

Far too vague - define "construction joint " more accurately.


How would you define a substance based on you have observed?

How would you define a subtancebased on what you have obsrved


How would you define a substance based on what you have observe?

How would you define a subtancebased on what you have obsrved


What are the three parameters that define a RFID system?

1. means of powering the tag 2. frequency of operation 3. communications protocol