hp printer troubleshooting HP printers are reliable machines that perform excellent printing and scanning. However, ?

Answer 1

HP printers are reliable machines that perform excellent printing and scanning. However, we can’t negate the fact that they do run into errors from time to time, the cause of a few reasons. Users frequently report common problems like paper jams to 50.4 errors, HP printer offline, ghosting problems, HP Print jobs stuck in a queue, poor print quality, printer not printing color, etc. So, the owners of this printing machine must know about HP printer troubleshooting.

In this article, you’ll find the common HP printer problems that you can run into frequently. Follow the detailed troubleshooting measures to fix these problems.

1. Fix an offline HP printer

HP printer offline is a common problem. You can use the HP Print and Scan doctor to fix the printing and scanning problem you are facing. If it doesn’t work, set your printer as default. Both these methods are explained below.

Use HP Print and Scan doctor.

Ensure that you’ve loaded paper in the tray. Then, switch on the printer.

Download HP Print and Scan Doctor and adhere to the prompts for its installation.

Tap ‘Start‘ on the welcome screen to choose your printer and run the tool.

Set your printer as the default

In Windows PC, open ‘Printers & Scanners.’

Ensure the box beside ‘Let Windows manage my default printer‘ isn’t checked.

Tap your printer name from the printer list, then click ‘Manage.’

Now, choose ‘Set as Default.’

2. Resolve the paper jam problem

Paper jams are very common. But you shouldn’t just try pulling out pieces of paper from the tray. Follow this HP printer troubleshooting guide for overcoming this problem.

Check and clear the jam.

Firstly, inspect the paper tray. If there’s any loose paper in it, remove it.

Remove an access door at the bottom of the printer. Using the knob, release the door. Remove pieces stuck in the rollers.

Now lift the front cover and pull out the extra paper jam slowly.

Check the printer carriage. It must move freely from one to the other side. Move the carriage gently by unplugging the power cord. Rotate the rollers three times if you find the carriage not moving freely. Everything within the printer should move easily.

Now test the printer and check if it is working.

Know the printer models that aren’t designed for heavy use

Specific models of HP printers are prone to paper jams. A printer that holds the paper in a vertical position and pulls it down usually has paper jam issues. It’s because these models aren’t built for heavy use. You must be aware of it beforehand.

3. Fix the ghosting problem

Ghosting refers to a situation where the image prints like usual, but a significantly lighter copy of the photo also prints elsewhere. You can use these steps for troubleshooting HP printer that’s having a ghosting problem.

Check the environment of your printer – Ensure that your printer is kept in a dry room. It’s because the humidity can lead the toner powder to clump, which impacts the print quality.

Ensure to use appropriate paper. Some HP printer models are suited to work with a particular kind of paper. If the paper’s not suitable for the kind of printing you need, the toner powder will not adhere properly to the page.

Change the paper setting – You also need to ensure that the setting of your paper aligns with the paper type. In many cases, paper setting adjustment resolves the ghosting issue.

Troubleshoot the incompatible print cartridge error.

Models such as HP Deskjet D1330 and Deskjet D1360 get a print cartridge error due to which they cannot print. Here’s the HP printer troubleshooting guide to fix this error.

Identify the problematic cartridge.

After identifying it, reinstall it.

Ensure to remove the tape if it’s present on the cartridge.

Finally, clean the contacts of the cartridge.

Post-cleaning, reinstall the cartridge, and print a test page.