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EST PT OV means Established Patient Office Visit.
99241
What is intermediate office visit
If I'm not mistaken a new patient is a patient who hasn't been seen in the office ever or in 3 years. Im not sure but I also think you can use it when a new dx arises but I'm still checking that. An established patient is one that has been seen in the office within the last 3 years.
99211, 99212, 99213, 99214, or 99215
99213 - Office or other outpatient visit for the evaluation and management of an established patient:
CPT Code 99215- Office or other outpatient visit for the evaluation and management of an established patient.
CPT Code 99214- Office or other outpatient visit for the evaluation and management of an established patient.
CPT Code 99214- Office or other outpatient visit for the evaluation and management of an established patient.
99396
Refer to pages 161 and 162 of your book under the heading CPT CODE BOOK office or outpatient services. It states that there are two options for the code selection, based upon whether the patient is a new patient or an established patient. Therefore, your answer is (A).
99214