The receptacle that you are looking at might be a 240 volt receptacle and that is the reason, there is no neutral needed. You should be able to tell by the configuration of the blade pattern if it is rated for 240 volt operation.
it is likely that a floating neutral is the cause of this problem
A new outlet (running new wire) or replacing an old one (wires already there)? Shut off the Power to that Receptical, diconnect the receptical, and reconnect the New receptical using the Wires from the one you replaced. Then turn the power back on and Test it with a Tester!
Firstly measure the voltage between your live and earth.Assuming you get ~120 volts here, the problem is a loose neutral somewhere along the line.If you get 24volts the problem is a bad earth connection, with a fault voltage on it.TBH it's most likely the former, as the latter implies 2 separate faults.
Black & Red are hot, and White is neutral. If it has no place to connect neutral connect neutral to ground.
The larger of the two is neutral, smaller is hot.
it is likely that a floating neutral is the cause of this problem
Matters how many it has on it. <<>> A properly wired receptical will only have one black, one white and one ground wire attached to it. These wires will be pig tailed from the incoming and outgoing cables that are located in the receptical's junction box. The ground wire that is spliced with a pig tail connection also will first goes to the ground screw before it is terminated to the receptical's green ground screw. The reason for splicing the wires this way is to prevent opening the circuit neutral if and when you have to change the receptical for a new one. The same neutral can be used as the common wire from another breaker that might not be turned off when you shut the breaker off to change out the receptacle that needs repllacing. Opening the neutral from another circuit will have that breakers voltage on it. If your body gets between the open neutral and a ground you will receive a sever shock from the current that the other circuit's load is carrying.
A new outlet (running new wire) or replacing an old one (wires already there)? Shut off the Power to that Receptical, diconnect the receptical, and reconnect the New receptical using the Wires from the one you replaced. Then turn the power back on and Test it with a Tester!
Disregard the neutral
No it is not
the bare copper is always a ground
Inside an outlet there are conductors: hot, neutral, and sometimes ground. The rest of the inside of an outlet is insulator, to keep these conductors from shorting.
Firstly measure the voltage between your live and earth.Assuming you get ~120 volts here, the problem is a loose neutral somewhere along the line.If you get 24volts the problem is a bad earth connection, with a fault voltage on it.TBH it's most likely the former, as the latter implies 2 separate faults.
No a 208 volt outlet does not need a neutral. 208 volts is the line voltage between any two legs of a three phase 208 volt system.
If you truly have only 60 Volts from a 120 volt outlet, you need to contact an electrician to help you find the problem. You most likely have a neutral that is not properly tied to the center tap of the service transformer. It is not recommended that you attempt to repair that yourself.
Black & Red are hot, and White is neutral. If it has no place to connect neutral connect neutral to ground.
An open neutral means the neutral wire is disconnected or broken. You will have to remove the outlet and find out which is the case. The wire may also be broken.