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I do not know of any specific law stating this. However, I have seen it stated in most merchant agreements something to that effect. It's probably in the cardholder agreements as well. I think the main reason is to prevent the cardholder from circumventing doing a cash advance and avoiding the associated fees that the bank imposes on cash advances.

In my experience, though. I have returned an item to a store, which I had lost the receipt, and they issued me a store 'gift card' for that value.

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Q: Is it a law to require credit card refunds to be credit back to the card?
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