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Microsoft, who makes Windows, has a support page on the web. Computer User Groups may be able to help you if you can describe what the problem is. The more information you can give someone on what the problem is the easier it will be for them to track down what the problem is and how you can fix it. Microsoft will most likely charge you money to find and fix the problem, User Groups may want you to be a member of the Group before they will help you

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