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I did some research on Firefox's Site because I had the exact same problem, the reason why it isn't loading is because you have Firefox running in the background but you don't see it.

To End Problem:

  1. Right-click on an empty spot in the Windows task bar and select Task Manager (or press Ctrl+Shift+Esc).
  2. When the Windows Task Manager opens, select the Processes tab.
  3. Select the entry for firefox.exe (press F on the keyboard to find it) and click End Process.
  4. Click Yes in the "Task Manager Warning" dialog that appears.
  5. Repeat the above steps to end any additional firefox.exe processes, if more than one entry is found, then exit the Windows Task Manager.
  6. Start Firefox normally.
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15y ago

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